Advanced Utility Settlement Expert
2 weeks ago
The Advanced Utility Settlement Expert will serve as a subject matter expert on Alberta utility transactions, ensuring compliance with relevant regulations. This role involves maintaining up-to-date knowledge of settlement activities, providing training, and supporting internal and external clients. The specialist will perform settlement functions, reconciliations, and monitor market transactions, while also identifying opportunities for process improvements and troubleshooting system issues.
About the Role:- Provide guidance and act as subject matter expert on Alberta utility transactions as outlined in relevant regulations.
- Maintain a current knowledge of settlement activities for the purposes of interpreting and applying contractual obligations.
- Provide training on settlement operations to team members and external clients.
- Assist project team with onboarding procedures for new clients.
- Perform settlement functions across a suite of multi-jurisdictional clients using checks and validations to ensure all settlement and billing outputs are generated as expected.
- Perform reconciliations to ensure all settlement and billing transactions have been invoiced as expected.
- Monitor market transactions for successful file load. Complete root cause analysis for transaction failures.
- Review transactional discrepancies and problem solve complex and unexpected issues.
- Reporting and troubleshooting system issues, working with team to test and implement fixes.
- Identify opportunities for process enhancements, coordinating, documenting, and assisting with the implementation of changes.
- Review settlement processes and supply evidence to external auditors.
- Evaluate and respond to client requests.
- Data Analysis Expertise: Proven experience in quantitative analysis and working with complex data sets.
- Adaptive Learner: Quick learning ability and adaptability to thrive in dynamic environments.
- Technical Proficiency: Strong technical aptitude with hands-on experience in MS Excel, MS Access, and SQL.
- Analytical Prowess: Demonstrated analytical skills with an unwavering attention to detail.
- Strategic Mindset: Strategic thinker capable of conducting thorough analysis, research, and developing actionable strategies for problem resolution and process improvement.
- Independent Operator: Self-motivated with the ability to set priorities, work autonomously, and achieve objectives without direct supervision.
- Communication Excellence: Strong interpersonal skills and professional communication abilities.
- Positive Attitude: A proactive and optimistic approach with a 'can do' attitude.
- Customer Service Champion: Outstanding customer service skills, ensuring client satisfaction and service excellence.
- Educational Foundation: A university degree or diploma in a relevant field, providing a solid academic base for advanced analytical work.
- Sector Experience: Direct experience in the de-regulated retail energy or utilities sector, offering a nuanced understanding of industry-specific challenges and opportunities.
$75-85,000 per annum based on experience.
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