Store Operations Manager

7 days ago


Oshawa, Ontario, Canada Zara Full time
Join Zara and be part of our success story.

About Us

Zara is an international fashion brand offering the latest trends for women, men, and children. With stores in major cities worldwide and a strong online presence, we are constantly adapting to customer needs. Our core values include teamwork, passion, curiosity, diversity, sustainability, creativity, and humility. Do these sound like your values?


Our Expectations

As a Store Operations Manager, your primary mission is to implement our commercial strategy while maintaining an attractive store image that meets customer expectations.

• Manage stock levels and optimize section layouts to achieve sales targets
• Conduct thorough commercial analyses and lead the execution of necessary actions
• Supervise and organize teams to execute commercial tasks efficiently
• Review new products, place them effectively, and manage stockroom rotations
• Oversee product replenishment to maintain high standards
• Ensure merchandising, image, and furniture meet quality standards
• Maintain exceptional customer service standards and resolve any incidents promptly
• Minimize shrinkage and promote a safe working environment
• Foster team development through constructive feedback and coaching
• Comply with occupational risk prevention regulations and health and safety guidelines at workWhat We Imagine You To Be

You are a visionary leader with extensive knowledge of product, fashion, social media, and trends.

• Driven towards achieving commercial objectives
• Demonstrate excellent analytical skills to translate reports into actionable plans
• Possess outstanding leadership, communication, and people skills
• Show exceptional organizational skills to optimize resource allocation in your department
• Multitasking among main responsibilities is essential
• Enjoy working in a fast-paced environment
• Full-time availability with flexibility required
What We Offer

In addition to a competitive salary and benefits, you will enjoy employee discounts across all our brands, including Zara, Massimo Dutti, Zara Home, Bershka, and Stradivarius. We value our internal talent and offer internal promotion programs, e-learning opportunities, and training initiatives to support growth and development. Join our diverse community and contribute to making a positive impact through our social projects.

ITX Canada Ltd. provides equal access to employment and reasonable accommodations for applicants with disabilities during our recruitment process.



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