Treatment Coordinator

5 days ago

Edmonton, Alberta, Canada Canadian Orthodontic Partners Full time
Exciting Opportunity at Canadian Orthodontic Partners

We are seeking a highly motivated and customer-focused Sales Treatment Coordinator to join our team at Align Orthodontics Edmonton. As a key member of our team, you will play a vital role in delivering exceptional patient experiences and driving business growth.

Key Responsibilities:
  • Build strong relationships with clients, ensuring they feel welcome and supported throughout their orthodontic journey.
  • Determine client dental concerns and goals, providing personalized guidance and support to achieve a healthy, beautiful smile.
  • Manage client calls and inquiries, ensuring seamless communication and appointment scheduling.
  • Present treatment options, review payment plans, and address client concerns to motivate them to start their smile journey.
  • Optimize appointment schedules to maximize client satisfaction and minimize gaps.
  • Track and maintain reporting to monitor client progress and identify opportunities for growth.
Requirements:
  • Proven sales experience and customer relationship management skills.
  • Excellent interpersonal and communication skills, with the ability to work independently and as part of a team.
  • Strong influencing and negotiation abilities, with a focus on building trust and rapport with clients.
  • Computer proficiency and the ability to learn new programs, including Microsoft Office Suite.
  • Dental experience is considered an asset, but not required.

We are an equal opportunity employer, dedicated to creating a diverse and inclusive culture. Everyone who applies will be considered, but only those selected for an interview will be contacted.

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