Inventory Management Specialist

1 week ago


Elora, Ontario, Canada Metro Supply Chain Full time
About Metro Supply Chain

Metro Supply Chain is a leading strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. With over 50 years of experience, we have excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Our team of experts manages 19 million square feet across North America and Europe from more than 175 sites, making us one of Canada's largest privately owned supply chain solutions companies.

Why Work with Us?

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, along with an excellent benefits package including medical, dental, and vision coverage for you and your family, life and disability insurance, wellness programs, a Retirement Savings Program with a company match, company team wear allowance, Employee Appreciation Day, and company-sponsored social events.

Job Description

We are seeking a highly motivated Inventory Management Specialist to join our team. As an Inventory Management Specialist, you will play a crucial role in maintaining a high level of inventory accuracy through a robust cycle count process, continuous training of users, and transaction audits.

  • Maintain inventory accuracy, both physical and systematically by monitoring, validating, and tracking inventory moves associated with all processes.
  • Investigate and escalate inventory discrepancies and strive to continuously refine procedures and processes to improve quality and accuracy.
  • Ensure accurate set-up, maintenance, and adherence of Warehouse Management System (WMS) including but not limited to item master, part footprints, location maintenance, replenishment, and cycle counts.
Responsibilities

As an Inventory Management Specialist, you will be responsible for:

  • Scheduling, coordinating, and performing planned cycle counts, count-nearzero, and physical counts in accordance with internal policies and customer requirements.
  • Investigating inventory variances, adjusting inventory records if necessary, determining root cause, and recommending corrective action.
  • Coordinating control of damaged and defective product and customer claims, ensuring any inventory changes are accounted for and properly processed to the expectations of the customer.
  • Providing feedback and where necessary, reporting to management regarding operational accuracy from the results of inbound and outbound audits, inventory counts, and system-related user errors.
  • Communicating with management and customers regarding inventory issues, including the existence, cause, and resolution of inventory variances.
  • Providing communication and suggesting inventory and process-related improvements.
  • Working closely with operations teams to control inventory flow and placement to maximize efficiency.
  • Reporting inventory control activity and performance results as further defined by management and customer service level agreements.
  • Creating and maintaining up-to-date inventory control procedures.
  • Assisting where necessary in training team members on operations SOPs.
Requirements

To be successful in this role, you will need:

  • Minimum 2 years' hands-on experience in Inventory Control using a Warehouse Management System, preferably Red Prairie (RP).
  • Excellent communication skills, both written and verbal.
  • Good computer skills, including MS Office.
  • Service-oriented with strong customer service skills and commitment to quality of work.
  • Good mathematical skills.
  • Organized and shows strong attention to detail.
  • Problem-solving skills with the ability to seek alternative solutions.
  • Ability to adapt to changes quickly, as well as work under time pressures.
  • Ability to lift 30lbs – 50lbs.
  • Able to stand throughout the day.
  • Ability to be flexible in daily work assignments.
  • Ability to develop and maintain relationships with team members.
  • Thorough knowledge and adherence to company policies and procedures.
  • Approachable, positive interpersonal style.
  • Capable of working independently and as part of a team.
Competencies

You will be expected to demonstrate the following competencies:

  • Customer Centricity
  • Fostering Culture
  • Collaboration
  • Problem Solving & Decision Making


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