Medical Administrative Coordinator

2 weeks ago


Richmond Hill, Ontario, Canada Mackenzie Health Full time

Mackenzie Health is an inclusive and equal opportunity employer, providing accommodations for applicants upon request.

About Us

We strive to provide world-class healthcare in a challenging environment, emphasizing patient and staff experience.

Our team consists of dedicated professionals who work together to maintain efficient and organized clinics, ensuring seamless care delivery.

The ideal candidate will possess strong administrative skills, excellent communication abilities, and a commitment to excellence in a fast-paced setting.

Job Overview

This position offers a competitive salary of approximately $55,000 - $65,000 per year, depending on qualifications and experience.

As a Medical Administrative Coordinator, you will be responsible for managing the patient schedule, responding to inquiries, and coordinating patient care with supporting departments and physician offices.

Responsibilities
  • Collaborate with interdisciplinary teams to maintain efficient clinic operations
  • Manage patient schedules, ensuring timely appointments and smooth workflow
  • Respond to patient inquiries, addressing their concerns and providing exceptional customer service
  • Coordinate patient care with supporting departments and physician offices
  • Develop and implement process improvements to enhance operational efficiency
  • Analyzing data and metrics to inform decision-making
  • Providing input into departmental policy development and implementation
Requirements
  • Grade 12 or equivalent
  • Working knowledge of medical terminology
  • Prior administrative experience, preferably in healthcare
  • Excellent verbal and written communication skills
  • Ability to multitask, prioritize tasks, and manage time effectively
  • Empathy and understanding when interacting with patients and staff
Preferred Qualifications
  • Experience with electronic health records (EHRs), preferably EPIC, EPF, or ESP
  • Previous experience as a Unit Secretary or in a similar role

Only those under consideration for an interview will be contacted. We are committed to diversity, equity, and inclusion in our hiring practices.



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