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Restaurant Team Lead

1 month ago

Onaping Falls, Canada SUBWAY RESTAURANT Full time
Restaurant Supervisor Job Description

We are seeking a highly skilled Restaurant Supervisor to join our team at SUBWAY RESTAURANT. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the necessary skills and knowledge to perform their roles.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Prepare Budget and Cost Estimates: Prepare budget and cost estimates, ensuring that we are operating within our financial means.
  • Address Customer Complaints: Address customer complaints or concerns, ensuring that we provide exceptional customer service.
  • Maintain Records: Maintain records of stock, repairs, sales, and wastage, ensuring that we have accurate and up-to-date information.
  • Prepare Reports: Prepare and submit reports, ensuring that we are meeting our performance targets.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a supervisory role.
  • Work Setting: Restaurant environment.
  • Physical Capabilities: Ability to stand for extended periods, walk, and work in a fast-paced environment.
  • Personal Suitability: Excellent communication skills, client focus, and ability to work as part of a team.