Billing Operations Specialist

1 month ago


Waterloo, Ontario, Canada OpenText Full time
Billing Coordinator Role

At OpenText, we are seeking a highly skilled Billing Coordinator to join our team. As a key member of our billing operations, you will play a critical role in ensuring the accuracy and timeliness of our billing processes.

Key Responsibilities:

  1. Process orders and complete invoicing to meet/exceed billing targets, requiring accurate interpretation of legal agreements and ensuring PO's meet standards;
  2. Ensure all Revenue Recognition criteria have been met to ensure orders can be 'booked';
  3. Troubleshoot and resolve order management and billing issues to support meeting cash collection targets;
  4. Manage internal customer/stakeholder inquiries on billing processes, internal controls, and policies;
  5. Follow all internal controls and policies related to order processing and billing to protect OpenText's brand;
  6. Identify and support continuous improvement initiatives, including ensuring your voice is heard for process automation goals;
  7. Deliver on other priorities as assigned to execute on the Billing delivery excellence mandate.

Requirements:

  1. University/College education in a relevant discipline (Finance & Accounting considered an asset);
  2. Good working knowledge of billing systems and Microsoft products, with SAP and Sales Force knowledge an advantage;
  3. Good working knowledge of accounting principles;
  4. Working knowledge reviewing legal agreements an asset;
  5. Detail and results-oriented, with an ability to work under pressure to meet tight timelines;
  6. Strong oral and written communication skills to present information logically and concisely;
  7. Multi-lingual (Portuguese) skills considered an asset;
  8. Self-starter with great teamwork abilities;
  9. Demonstrated ability to embrace change and willing to learn to ensure best billing practices;
  10. Very strong organizational skills.


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