Estimator - Operations Coordinator

1 week ago


Winnipeg, Manitoba, Canada Boyd Autobody & Glass Full time
About the Role

Boyd Autobody & Glass is seeking an experienced Estimator to join our team. As an Estimator, you will play a pivotal role in providing exceptional customer experiences while creating estimates and coordinating repair needs.

Key Responsibilities
  • Ensure accurate and efficient updates on ASE with pertinent details from every customer interaction
  • Provide customers with timely and accurate information, guiding them through the repair process and ensuring excellent customer service
  • Maintain compliance with all insurance client requirements, processes, and metrics
  • Comply with Boyd's Operating Ways regarding customer drop-offs, repair planning, customer communication, and delivery
  • Communicate customer requests and needs to appropriate team members
  • Promote positive energy when greeting customers in person and on the phone
Requirements and Qualifications
  • Awareness of where to look for answers
  • BASIC Computer Skills
  • Compliance with DRP's Minimum of 1-year experience
  • Willingness to complete ICAR Training


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