Professional Services Manager
2 days ago
Trantor Inc. is a technology services company focused on outsourced product development and digital re-engineering. We have centers in the US, India, Canada, and Costa Rica.
Job SummaryWe are seeking a highly skilled Professional Services Manager to provide deployment, configuration, and operational services for our customers relating to Palo Alto Networks products.
Key Responsibilities- Provide deployment, configuration, and operational services for our customers relating to Palo Alto Networks products.
- Function as a Subject Matter Expert (SME) teaming with a Project Manager to interact directly with the customer's project team to facilitate the consumption and adoption of our products and capabilities.
- Utilize soft skills to guide the customer to make decisions on how to use our products in a way consistent with our best practices and make them more secure.
- Contribute to the internal Professional Services team in the development of new principles and concepts, work on unusually complex technical problems, and provide solutions which are highly innovative and ingenious.
- Develop and maintain an expertise on the Palo Alto Network products and solutions commensurate with your skillset, goals, and in collaboration with your manager.
- Ensure client needs are met and deliverables produced on time according to specified project deliverables/scope.
- Assist the customer to deploy, optimize, and operationalize our NGFW security solutions into their networks.
- Provide guidance to our customers on how to integrate our products into their operational workflows and networks following best practice-based methodologies.
- Proactively identify and communicate project status, risks, and issues with the Professional Services Project Manager.
- Interact with TAC to troubleshoot and diagnose support cases.
- Ability to work on a team or lead a team depending upon the specified project.
- Other tasks and duties as needed to support the customer and/or business.
- Experience migrating other vendors to Palo Alto using either Expedition or Automation.
- Strong expertise in Python automation.
- Minimum 3 years' experience managing security solutions in large environments.
- Detailed technical experience in the deployment, configuration, troubleshooting, and operations of high-end firewall appliances, ideally Palo Alto Networks products.
- Ability to communicate effectively in English, both written and verbally.
- Aptitude to effectively juggle and manage many different tasks simultaneously.
- BS in Computer Science, MIS, or equivalent education/training/experience.
We are an equal opportunity employer and welcome applications from diverse candidates.
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Professional Services Manager
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Canada Trantor Inc. Full timeJob Title: Professional Services ManagerTrantor Inc. is a technology services company focused on outsourced product development and digital re-engineering. We have centers in the US, India, Canada, and Costa Rica.Job SummaryWe are seeking a highly skilled Professional Services Manager to provide deployment, configuration, and operational services for our...
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Canada Trantor Inc. Full timeJob Title: Professional Services ManagerTrantor Inc. is a technology services company focused on outsourced product development and digital re-engineering. We have centers in the US, India, Canada, and Costa Rica.Job SummaryWe are seeking a highly skilled Professional Services Manager to provide deployment, configuration, and operational services for our...
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Professional Services Manager
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Canada Trantor Inc. Full timeJob Title: Professional Services ManagerTrantor Inc. is a technology services company focused on outsourced product development and digital re-engineering. We have centers in the US, India, Canada, and Costa Rica.Job SummaryWe are seeking a highly skilled Professional Services Manager to provide deployment, configuration, and operational services for our...
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Canada Trantor Inc. Full timeAbout the RoleWe are seeking a highly skilled Professional Services Manager to join our team at Trantor Inc. As a key member of our Professional Services team, you will play a critical role in delivering exceptional services to our customers.Key ResponsibilitiesProvide deployment, configuration, and operational services for our customers relating to Palo...
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2 days ago
Canada Trantor Inc. Full timeAbout the RoleWe are seeking a highly skilled Professional Services Manager to join our team at Trantor Inc. As a key member of our Professional Services team, you will play a critical role in delivering exceptional services to our customers.Key ResponsibilitiesProvide deployment, configuration, and operational services for our customers relating to Palo...
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