Senior IT Systems Specialist

3 days ago


Cobourg, Ontario, Canada Northumberland Hills Hospital Full time

Explore a challenging role as Senior IT Systems Specialist at Northumberland Hills Hospital, where you will have the opportunity to contribute to our dynamic team and support the delivery of high-quality patient care.

About Us

At Northumberland Hills Hospital, our mission is to provide exceptional healthcare services to our community, and we are committed to fostering a workplace culture that values respect, integrity, quality, compassion, and teamwork.

Job Summary

We are seeking an experienced Senior IT Systems Specialist to join our Information Technology department. The successful candidate will be responsible for participating in and leading key projects that support our Service Desk and core organizational functions and business processes.

Responsibilities
  • Technical Lead for Service Desk and Fleet management as part of the lifecycle (procurement, deployment, support, decommissioning)
  • Shared responsibility for the upkeep and safeguarding of our infrastructure in partnership with other team members, e.g., servers, storage, databases, backups
  • Support system and security monitoring; monitors and keeps appropriate logs and error statistics regarding system or security alerts and ensures quick problem resolution to maintain secure, and reliable operation
  • Participates in the development of the overall IT operational strategy and plays a key role in end-user support across the organization
  • Coaching and mentoring of junior team members; provide training as necessary
  • Provide excellent customer service support, issue investigation/escalation, coordinating, and supporting applications as required
Requirements
  • Post-secondary diploma or degree from a recognized education program in information technology, or equivalent work experience and certifications
  • Minimum five (5) years experience in systems administration role in a complex, customer-facing, IT environment, preferably in the Health Sector
  • Additional technical training and/or certification including MSCE, HP & EMC an asset
  • Advanced proficiency with computer databases, spreadsheets, MS Office 365, and other electronic healthcare software
What We Offer

In exchange for your skills and expertise, we offer a competitive salary range of $90,000 - $120,000 per year, depending on experience, plus a comprehensive benefits package, including health, dental, and vision coverage, as well as a generous pension plan.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application today



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