Chief Client Services Strategist

10 hours ago


Canada Creative Niche Full time

We are seeking an experienced Chief Client Services Strategist to lead our client service team in campaign delivery across various operational units, ensuring timely and profitable results that meet client expectations.

This role requires a hands-on, entrepreneurial, and analytical individual who can cultivate new and existing client relationships through proposal development and strategic planning.

The successful candidate will oversee client communications, reporting, issue resolution, and administration while contributing to the company's annual budget development and ensuring alignment with organizational goals.

Key Responsibilities:

  • Lead and support the client service team in campaign delivery across fundraising operations, data management, digital strategy, creative development, mail production, payment processing, and financial oversight.
  • Cultivate new and existing client relationships through proposal development and strategic planning.
  • Oversee client communications, reporting, issue resolution, and administration.
  • Contribute to the company's annual budget development and ensure alignment with organizational goals.

Qualifications:

  • At least five years of experience in fundraising, including tele-fundraising, with strong multitasking, communication, and people management skills.
  • Proficient in Excel for budgeting and data analysis.
  • Action-oriented with the ability to work independently and collaboratively.

Estimated Salary: $70,000 - $90,000 per year



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