Restaurant Operations Manager
2 weeks ago
We are seeking an experienced Restaurant Operations Manager to join our team at New Minas Irving Big Stop. This is a key leadership position responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service and driving business growth.
Key Responsibilities:- Evaluate daily restaurant operations and implement improvements to increase efficiency and productivity
- Monitor staff performance and provide coaching to enhance their skills and knowledge
- Plan and organize daily restaurant operations, including menu planning, inventory management, and supply chain logistics
- Supervise a team of staff members, providing guidance and support to ensure seamless execution of tasks
- Train new staff members on policies, procedures, and customer service standards
- Balance cash and complete financial reports, ensuring accurate record-keeping and compliance with company policies
- Organize and maintain inventory levels, minimizing waste and optimizing stock levels
- Ensure health and safety regulations are followed, maintaining a clean and safe environment for customers and staff
- Address customer complaints or concerns in a professional and courteous manner
- Provide exceptional customer service, exceeding customer expectations and building loyalty
- 3 years to less than 5 years of experience in a similar role
- Secondary (high) school graduation certificate
- First Aid Certificate, Workplace Hazardous Materials Information System (WHMIS) Certificate, Safe Food Handling certificate, and Food Safety Certificate
- MS Excel, MS Windows, MS Word, and Point of Sale system proficiency
- Own vehicle and valid driver's license
- Excellent communication, interpersonal, and organizational skills
- Able to multitask and work effectively in a fast-paced environment
The estimated salary for this role is $50,000 - $60,000 per year, depending on experience and qualifications.
About Us:New Minas Irving Big Stop is a dynamic and growing company dedicated to delivering exceptional customer experiences. We offer a competitive compensation package, opportunities for professional growth, and a collaborative work environment.
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