Restaurant Operations Manager

2 weeks ago


New Minas, Nova Scotia, Canada New Minas Irving Big Stop Full time
About the Role

We are seeking an experienced Restaurant Operations Manager to join our team at New Minas Irving Big Stop. This is a key leadership position responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service and driving business growth.

Key Responsibilities:
  • Evaluate daily restaurant operations and implement improvements to increase efficiency and productivity
  • Monitor staff performance and provide coaching to enhance their skills and knowledge
  • Plan and organize daily restaurant operations, including menu planning, inventory management, and supply chain logistics
  • Supervise a team of staff members, providing guidance and support to ensure seamless execution of tasks
  • Train new staff members on policies, procedures, and customer service standards
  • Balance cash and complete financial reports, ensuring accurate record-keeping and compliance with company policies
  • Organize and maintain inventory levels, minimizing waste and optimizing stock levels
  • Ensure health and safety regulations are followed, maintaining a clean and safe environment for customers and staff
  • Address customer complaints or concerns in a professional and courteous manner
  • Provide exceptional customer service, exceeding customer expectations and building loyalty
Requirements:
  • 3 years to less than 5 years of experience in a similar role
  • Secondary (high) school graduation certificate
  • First Aid Certificate, Workplace Hazardous Materials Information System (WHMIS) Certificate, Safe Food Handling certificate, and Food Safety Certificate
  • MS Excel, MS Windows, MS Word, and Point of Sale system proficiency
  • Own vehicle and valid driver's license
  • Excellent communication, interpersonal, and organizational skills
  • Able to multitask and work effectively in a fast-paced environment
Compensation:

The estimated salary for this role is $50,000 - $60,000 per year, depending on experience and qualifications.

About Us:

New Minas Irving Big Stop is a dynamic and growing company dedicated to delivering exceptional customer experiences. We offer a competitive compensation package, opportunities for professional growth, and a collaborative work environment.



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