Senior Operations Analyst

1 month ago


Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

Job Summary

The Toronto-Dominion Bank (Canada) is seeking a highly skilled Senior Operations Analyst to join our team. As a key member of our operations team, you will be responsible for providing deep technical subject matter expertise and analysis to support business operations.

Key Responsibilities

  • Provide technical expertise and analysis to support business operations, including process improvement and optimization.
  • Identify and investigate process exceptions and provide recommendations for improvement.
  • Lead work streams and projects, including project management and coordination.
  • Communicate project status and provide timely escalation of issues to senior management.
  • Contribute to the development and implementation of new products and services.
  • Provide accurate and thorough analysis of key process drivers and root causes of operational issues.
  • Accountable for cross-functional initiatives to deliver value to internal and external stakeholders.
  • Provide upward feedback and analysis, developing and executing on reporting functions.
  • Maintain and develop working relationships with customers, partners, and vendors.

Requirements

  • Undergraduate degree or college diploma preferred.
  • 5+ years of relevant experience in operations or a related field.
  • Advanced knowledge of business processes and procedures.
  • Ability to execute on ad-hoc processes and requests of medium to high complexity.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer

The Toronto-Dominion Bank (Canada) offers a competitive compensation package, including a base salary, variable compensation, and benefits. We also offer opportunities for career development and advancement, as well as a collaborative and dynamic work environment.



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