Senior Operations Analyst
1 month ago
Job Summary
The Toronto-Dominion Bank (Canada) is seeking a highly skilled Senior Operations Analyst to join our team. As a key member of our operations team, you will be responsible for providing deep technical subject matter expertise and analysis to support business operations.
Key Responsibilities
- Provide technical expertise and analysis to support business operations, including process improvement and optimization.
- Identify and investigate process exceptions and provide recommendations for improvement.
- Lead work streams and projects, including project management and coordination.
- Communicate project status and provide timely escalation of issues to senior management.
- Contribute to the development and implementation of new products and services.
- Provide accurate and thorough analysis of key process drivers and root causes of operational issues.
- Accountable for cross-functional initiatives to deliver value to internal and external stakeholders.
- Provide upward feedback and analysis, developing and executing on reporting functions.
- Maintain and develop working relationships with customers, partners, and vendors.
Requirements
- Undergraduate degree or college diploma preferred.
- 5+ years of relevant experience in operations or a related field.
- Advanced knowledge of business processes and procedures.
- Ability to execute on ad-hoc processes and requests of medium to high complexity.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer
The Toronto-Dominion Bank (Canada) offers a competitive compensation package, including a base salary, variable compensation, and benefits. We also offer opportunities for career development and advancement, as well as a collaborative and dynamic work environment.
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