Sales Supervisor

3 weeks ago


Mississauga, Ontario, Canada UNITEC QUALITY TOOLS LTD Full time
Job Title: Sales Supervisor - Team Lead

As a Sales Supervisor at UNITEC QUALITY TOOLS LTD, you will be responsible for leading a team of sales workers and overseeing the daily operations of our retail business. Your primary focus will be on ensuring excellent customer service, managing sales volumes, and maintaining a well-organized inventory. You will also be responsible for assigning sales workers to duties, authorizing payments, ordering merchandise, and resolving any issues that may arise.

Work Environment:

As a Sales Supervisor, you will work in a fast-paced retail environment with a combination of sitting, standing, and walking. You will need to be able to distinguish between colours and stand for extended periods. You will also need to have efficient interpersonal skills, be organized, reliable, and a team player.

Requirements:

* 1 year to less than 2 years of experience in a retail environment
* Permanent employment with a 30-40 hour workweek
* Fluency in English

Key Responsibilities:

* Assign sales workers to duties
* Authorize payments by cheque
* Order merchandise
* Authorize return of merchandise
* Sell merchandise
* Prepare reports on sales volumes, merchandising, and personnel matters
* Resolve issues that may arise, including customer requests, complaints, and supply shortages
* Organize and maintain inventory
* Supervise and co-ordinate activities of workers
* Conduct performance reviews

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