Relationship Manager
1 month ago
About the Role:
We are seeking a skilled Relationship Manager to join our team at OPENLANE. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, driving business growth, and ensuring operational efficiency.
Key Responsibilities:
- Cultivate new business relationships and manage customer acquisition.
- Coach and develop your team in portfolio management, data analysis, and business development.
- Conduct regular meetings with your team to align on goals and strategy.
- Provide industry-leading knowledge to help customers manage and grow their businesses.
- Forecast opportunities and challenges based on understanding local area and customer operations.
- Lead prospecting, growth, and portfolio development efforts.
- Act as a trusted advisor through collaboration with internal stakeholders and external partners.
- Ensure compliance with applicable laws and codes for the assigned geographic area.
Requirements:
- 5+ years of experience in customer-facing, sales, sales support roles.
- 3+ years of people leadership experience.
- Experience in team management and building strong sales relationships.
- Passion for leading people, projects, and budgets.
- Ability and desire to frequently travel within your market to support our current and prospective customer base.
- Familiarity with risk management principles and collections procedures.
- High level of accountability towards local goals and business targets.
What We Offer:
- Competitive pay.
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US).
- Immediately vested 401K (US) or RRSP (Canada) with company match.
- Paid Vacation, Personal, and Sick Time.
- Paid maternity and paternity leave (US).
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US).
- Robust Employee Assistance Program.
- Employer paid Leap into Service Day to volunteer.
- Tuition Reimbursement for eligible programs.
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization.
- Company culture of internal promotions, diverse career paths, and meaningful advancement.
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