Customer Service Liaison
4 weeks ago
Job Summary:
As a Customer Service Clerk with Federated Co-operatives Limited, you will play a vital role in providing exceptional customer service and support to our members and customers in the Home Centre. This includes utilizing your product and service knowledge to identify, locate, and recommend required items, as well as initiating positive interactions and developing trust and loyalty with our organization.
Key Responsibilities:
- Provide professional advice and support to customers
- Utilize product and service knowledge to support customers in identifying and purchasing required items
- Initiate positive interactions with customers and develop trust and loyalty with North Central Co-op
- Stock, organize, and complete merchandise displays according to standards and policies
- Receive products and freight as needed
- Assist with inventory verifications and contribute to a team environment
- Support in other departments and with other duties as required
Why it Matters:
Our team provides a range of products and services to support our member-owners, helping to build, fuel, feed, and grow Western Canadian communities together.
Requirements:
- Previous work experience in a Home Centre retail location or building materials industry is an asset
- Excellent interpersonal and communication skills with attention to detail
- Honest and trustworthy, results-oriented, and striving to be the best in what you do
- Believe in building relationships and collaborating to deliver solutions that matter most, and recognize the value that different perspectives bring to meet shared objectives
What We Offer:
Our Team Members receive competitive salaries, a comprehensive benefits package, and an employer-contributed pension plan. We encourage our Team Members to take advantage of learning opportunities, grow and develop, and foster a culture of teamwork and innovation.
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