Security Coordinator

2 weeks ago


Hamilton, Ontario, Canada GardaWorld Full time
About the Role

GardaWorld is currently hiring a dedicated Security Guard/Scheduler to join our Protective Services Division team. Based at our Hamilton office located at 444 Seaman St, this position involves coordinating activities between our customers and security guards while providing coverage at various sites.

Responsibilities
  • Coordinate scheduling for security guards across multiple locations, ensuring adequate coverage and efficient use of resources.
  • Ensure that all vacancies are filled promptly with suitable replacements, minimizing disruptions to our services.
  • Monitor employee attendance, lateness, and absence, accurately recording data in our software system.
  • Receive and process client requests for shift scheduling, prioritizing effective communication and timely response.
  • Prepare detailed reports documenting events during each shift, maintaining high standards of record-keeping.
  • Assist with ground-level security coverages as required, supporting our mission to provide exceptional service.
What We Offer
  • A competitive hourly pay rate of $19, commensurate with industry standards.
  • Ongoing training and development opportunities, empowering you to excel in your role.
  • Promotion prospects within our organization, driven by performance and dedication.
Requirements
  • Excellent English communication skills, both written and verbal, enabling clear interaction with colleagues and clients.
  • Demonstrated expertise in customer service, report writing, and problem-solving.
  • Able to commit to full-time availability, adapting to changing demands and schedules.
  • Previous experience in security or a related field, along with relevant qualifications or certifications.
  • A strong track record in customer-facing roles, fostering trust and building lasting relationships.

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