Product Implementation Engineer

2 weeks ago

Vancouver, British Columbia, Canada Trulioo Full time

About Trulioo

Trulioo is a leading provider of digital identity verification solutions, empowering businesses to onboard customers, optimize costs, and combat fraud. Our award-winning platform enables organizations worldwide to verify identities and establish trust online.

Job Summary

We are seeking a highly skilled Product Implementation Engineer to join our team. As a key member of our implementation team, you will serve as the primary subject matter expert in your designated domain, providing advanced technical assistance to our enterprise clients and partners.

Key Responsibilities

  • Collaborate with client-facing teams and our Engineering department to deliver high-quality solutions
  • Provide technical support and guidance to developers integrating our API and SDKs
  • Develop and maintain in-depth knowledge of our Identity Document Verification product
  • Work closely with Product, Engineering, DevOps, and Management teams to build customer feedback loops and drive continuous improvement

Requirements

  • Minimum 3 years of experience in a role building, supporting, and troubleshooting front-end SaaS applications
  • Strong technical skills in software troubleshooting, ad-hoc script writing, and documentation
  • Experience with Javascript, Node, and mobile browsers is highly desirable

What We Offer

  • A dynamic and collaborative work environment
  • Comprehensive benefits package, including health, dental, vision, and retirement plans
  • Flexible hybrid working environment with opportunities for professional growth and development

Why Join Trulioo?

At Trulioo, you will have the opportunity to revolutionize the intersection of technology, digital trust, and online identity. Our team is passionate about shaping the digital future and empowering businesses to succeed. If you are a motivated and talented individual looking to make a meaningful impact, we encourage you to apply.

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