IT Support Specialist
1 week ago
We are seeking an IT Support Specialist to join our team at Alberta Ltd. in a permanent position with 40 hours of work per week.
Key Responsibilities:- Provide technical support to users experiencing difficulties with computer systems, networks, and software.
- Research and implement solutions by consulting user guides, technical manuals, and other documents.
- Offer advice and training to users to help them overcome identified difficulties.
- Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- Contribute to the redesign of applications and other software to improve efficiency and performance.
- Assist with business systems, network, and Internet support to users who encounter difficulties.
- Install equipment for employee use, ensuring proper setup of cables, operating systems, or necessary software.
Candidate must have a college or CEGEP education and 1-2 years of relevant experience or equivalent.
Skills and Qualifications:- Fundamental knowledge of computer systems, networks, and software.
- Excellent problem-solving and analytical skills.
- Effective communication and interpersonal skills.
- Ability to work under pressure and meet tight deadlines.
- Aptitude for repetitive tasks and attention to detail.
This is a fast-paced environment that requires a strong work ethic and adaptability.
Compensation and Benefits:The estimated annual salary for this position is $50,000-$60,000 based on industry standards and location. In addition to a competitive salary, we offer benefits such as basic security clearance, opportunities for professional growth, and a collaborative work environment.
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IT Security Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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