Optical Expert
1 month ago
Job Summary
We are seeking a highly skilled Licensed Optician to join our team at LensCrafters in Brampton, ON. As a Licensed Optician, you will be responsible for delivering exceptional customer service and providing expert optical care to our customers.
Key Responsibilities
- Welcome and serve customers in a professional and courteous manner
- Custom fit glasses and precisely place prescriptions in lenses
- Act as a leader in optical acumen and assist team members with complex product needs and prescriptions
- Accurately take and record measurements, adjust and fit eyewear with attention to detail, and ensure finished eyewear meets standards and customer needs
- Proactively explore root causes of issues, think forward, and ensure customers are satisfied and expectations are exceeded
- Ability to multitask, prioritize, and manage time with competing priorities
- Strive to achieve exceptional results on Brand KPIs and competencies
- Take pride in store appearance, help to keep store clean, attractive, and organized
- Inform management of safety opportunities and demonstrate safe work practices
Requirements
- High School graduate or equivalent
- State Licensure
- Optical dispensing experience
- Strong customer service skills, including communication, listening, and team building
- Knowledge of current store merchandise
- Strong basic math skills
- Awareness of current fashion trends
- Selling skills, including the ability to use and carry an iPad/tablet
- Familiarity with POS, computers, and calculators
- Embrace new technology and change
Preferred Qualifications
- Previous customer service and retail experience
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