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Program Manager, Quality Care Specialist

4 weeks ago

Ottawa, Ontario, Canada City of Ottawa Full time

Job Summary

The City of Ottawa's Long Term Care Services department is seeking a highly skilled and experienced Program Manager to join their team. As a key member of the department, you will be responsible for providing expertise and guidance to staff in the areas of quality management, risk mitigation, and regulatory compliance.

Key Responsibilities

  • Develop and implement quality improvement initiatives to enhance resident care and safety
  • Collaborate with staff to identify and mitigate risks, ensuring compliance with regulatory requirements
  • Provide training and support to staff on quality management and risk mitigation best practices
  • Contribute to the development of policies and procedures to ensure high-quality resident care
  • Monitor and evaluate the effectiveness of quality improvement initiatives

Requirements

  • Completion of a 4-year university degree in Health Sciences, Business Administration, or a related field
  • Minimum of 5 years of experience in Long Term Care practices, programs, and evaluation
  • Proven track record of developing and implementing quality improvement initiatives
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with staff and stakeholders to achieve departmental goals

What We Offer

  • A competitive salary and benefits package
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A chance to make a meaningful difference in the lives of residents and their families