Accounting Operations Coordinator

2 days ago

Ottawa, Ontario, Canada Rentokil Initial Full time
Role Overview:

We are seeking a highly skilled and detail-oriented Accounting Operations Coordinator to join our team. This is a hybrid role, requiring 3 days/week in-office presence at our Concord location. The successful candidate will be responsible for ensuring the accuracy of our invoice process, managing work orders in client portals, and providing excellent customer service.

Key Responsibilities:
  • Reconciliation of open work orders on a weekly basis
  • Reconciliation of monthly work orders by communicating with respective locations to ensure that preventative maintenance work order life cycle time frame is adhered to.
  • Liaise with facility managers with regards to work order status change requests
  • Managing all work orders in client portals
  • Ensure accuracy in our invoice process, ensuring all relevant data is correct
  • Upload invoices into customer 3rd party portals.
  • Customer account maintenance and contact updates, changes to billing, PO's, etc.
  • Daily and consolidated month end invoicing
  • Print, sort and mail daily invoice runs as required
  • Ensure month-end procedures are followed and deadlines met, all invoicing must be completed by the last business day of the month
  • Create reports in Excel to provide to customers with special requests monthly
  • Verify accuracy of service work tickets and post in CRM
  • Process credit cards in CRM as required
  • Assisting to resolve customer disputes with the accounts receivable team

Requirements:
  • 2+ years of Admin experience in a fast-paced professional environment
  • Demonstrated proficiency with Microsoft Word, Excel and Power-Point
  • Have knowledge of Google Suite. Ex. Google Docs, Drives, Gmail, Calendars
  • Able to learn and use multiple computer systems
  • Knowledge of Vendor Portals is an asset
  • Excellent proof-reading abilities
  • Strong analytical skills and attention to detail
  • Able to multitask in a fast-paced environment
  • Prioritize work without direct supervision
  • Strong communication (verbal and written)
  • Able to exercise tact and diplomacy when dealing with others
  • Strong work ethic, punctual and maintain a professional demeanor

Benefits:

Rentokil-Terminix offers competitive pay on a bi-weekly schedule, starting at approximately $45,000 per year, plus incentives based on performance and exceptional customer experience. We pride ourselves on being a world-class team that rewards high performance. As an equal opportunity employer, we welcome applicants from diverse backgrounds. If you require any accommodations during the interview process, please reach out to our HR Department.

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