Service Excellence Representative

2 months ago


Brampton, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

As a Service Excellence Representative, you will be responsible for delivering exceptional service to our clients. In this role, you will handle customer inquiries, resolve issues, and collaborate with team members to improve service processes.

Key Responsibilities:
  • Provide timely and professional responses to customer inquiries.
  • Resolve customer complaints in a fair and efficient manner.
  • Collaborate with team members to improve service processes.
  • Document customer interactions and feedback.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

This role is ideal for a customer-focused individual who is passionate about delivering exceptional service.



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