Strategic Project Director

3 weeks ago

Toronto, Ontario, Canada Teladoc Health Full time

Teladoc Health is a pioneering company in the field of whole-person care, dedicated to transforming the healthcare experience. As a key member of our team, you will have the opportunity to make a significant impact and contribute to the growth and success of our organization.

About Us

We are the global virtual care leader, offering a comprehensive virtual care solution that spans telehealth, expert medical, and licensed platform services. Our mission is to empower people everywhere to live their healthiest lives by providing access to high-quality, personalized healthcare services.

Job Summary

The Strategic Project Director position will play a critical role in managing deliverables required to implement and maintain Teladoc Health Canada's line of business. You will be responsible for defining and driving key project decisions and tasks, ensuring products, services, and partnerships are delivered on-time, within budget, and meet quality expectations.

Key Responsibilities

  • Work closely with senior leadership team and managers across functions to identify and communicate critical implementation requirements for the business.
  • Review and prioritize projects based on requirements identified above and resources required.
  • Define processes, project plans, and meeting cadence for each prioritized/project, working with the PMO team and allocated resources within the business to define milestones and roles.
  • Manage key project risks and issues, including appropriate escalation to executive sponsors as needed, including but not limited to:
  1. Coordinate efforts of various team members and stakeholders to ensure completion of tasks.
  2. Develop a timeline for completion of each project.
  3. Create a budget for project tasks and monitor spending within approved project resources.
  4. Recommend changes to stay within budget and on time.
  5. Develop an alternate plan for completing a job if needed.
Proactively manage and prioritize analysis and facilitation activities across key projects.Work collaboratively with business and/or function leads to refine deliverables (including analysis results, SOPs, implementation plans, etc.).Assist with change management as required for larger scale or complex projects, outlining the path to successful implementation.Keep stakeholders involved through a structured program approach of updates, meetings, and status reports.Support other large-scale activities, as directed by the senior leadership team.

Qualifications and Education Requirements

  • Strong analytical skills with 10+ years of project experience.
  • Project Management Professional (PMP) or Lean Six Sigma certification.
  • Previous success in leading projects in complex business process environments is required.
  • Experience in Canadian Healthcare and tangible success in process optimization and operational excellence would be a strong plus.
  • Experience working collaboratively with both business users and technical teams.
  • Expertise in relevant business software (Excel, PPT, Word, Visio) is required.
  • Individual must be a self-starter who has experience working with remote teams.
  • Individual must be able to work with people of all levels within the company. Experience in Telehealth would be a bonus.

Why Work at Teladoc Health?

A New Category in Healthcare: We are transforming the healthcare experience and empowering people everywhere to live healthier lives.
We believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
As an Equal Opportunity Employer, we never discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.
Estimated Salary: $120,000 - $180,000 per year, depending on location and experience.

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