Pet Valu Assistant Store Management Opportunity

2 days ago


Nanaimo, British Columbia, Canada Pet Valu Full time

We are seeking an experienced and enthusiastic Assistant Store Manager to join our Pet Valu team in Nanaimo, British Columbia. This is a fantastic opportunity for a customer-focused individual with retail management experience to lead our store team and deliver exceptional service to our valued customers.

About the Role

As an Assistant Store Manager, you will be responsible for coaching and developing your team to achieve sales targets and providing world-class customer service. You will work closely with our store staff to ensure that all customer service standards are met, and maintain courteous relationships within the community.

You will also manage a team of employees, including recruiting, scheduling, training, day-to-day assignment of tasks, supervision, and coaching. Additionally, you will ensure that all staff adhere to operational standards and procedures set by corporate operations.

Key Responsibilities
  • Ensure all customer service standards are met by staff
  • Maintain courteous relationships within the community
  • Manage a team of employees, including recruiting, scheduling, training, and coaching
  • Coordinate order placements, maintain inventory, and complete store audits and safety audits
  • Celebrate business results by coordinating efforts of store staff to achieve targeted results
Requirements

To be successful in this role, you will require:

  • A minimum of 2 years of customer service and retail store management experience
  • An enthusiasm for learning and growth in the pet care industry
  • A friendly and outgoing personality with strong customer service skills
  • The ability to work scheduled shifts, including weekends and evenings
  • A reliable means of transportation to and from the store
  • The capacity to observe and coach employees to provide feedback on sales techniques and customer service
Benefits

We offer a competitive salary and benefits package, including:

  • Competitive wages: $60,000 - $80,000 per year, depending on experience
  • Paid benefits: comprehensive medical, dental, and vision coverage
  • Management training: develop your skills and knowledge in pet care and retail management
  • Pet-oriented career-building environment: grow your career with a leading pet retailer


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