Grocery Department Manager
1 month ago
To provide exceptional customer service by coordinating the activities of associates to complete assigned tasks. Ensuring a zoned and stocked sales floor and offering assistance to meet the customer's shopping needs. This role will be accomplished by maintaining and recovering merchandise in a safe and clean environment. The successful candidate will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.
Key Responsibilities
Provide excellent customer service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
Delegate, assist and follow-up on the completion of price changes and feature sets.
Delegate, assist and follow-up on modular completion in assigned area.
Delegate and support with coverage in required areas on the sales floor as needed, support with recovery and zoning activities.
Contribute to a safe, clean and hazard-free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
Ensure associate breaks are taken in accordance with coverage.
Train, coach and offer feedback to associates.
Requirements
Age – 16 or older
Preferred Qualifications
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
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