Client Relations Professional

4 weeks ago


Ottawa, Ontario, Canada SM Solutions Full time
Job Description

    At SM Solutions, our commitment to exceptional service has earned us a reputation of trustworthiness in the eyes of our clients. Our customers love us, and it's our dedicated team that drives this success through hard work and a commitment to excellence. As a Client Relations Associate, you will play a vital role in maintaining this trust and ensuring our clients feel valued every step of the way.

    This dynamic position involves driving sales through effective relationship management and negotiation skills. Key responsibilities include:

  1. Engaging with prospective clients to understand their needs and present tailored solutions that align with their goals.
  2. Nurturing relationships with existing clients to identify upsell and cross-sell opportunities, maximizing revenue potential.
  3. Conducting product demonstrations and presentations that effectively communicate the value of our offerings.
  4. Collaborating closely with the sales and marketing teams to strategize on closing deals and meeting targets.
  5. Managing the sales pipeline and ensuring timely follow-ups with leads to drive them through the closing process.
  6. Maintaining accurate records of client interactions and deal progress in our CRM system.
Requirements

    A Competitive Salary: $60,000 - $80,000 per year, depending on experience.
Key Responsibilities involve building rapport and trust with clients, managing the sales pipeline, and collaborating with the sales and marketing teams.

Benefits

    At SM Solutions, we offer a range of benefits to support your career growth and well-being. These include professional development opportunities, a collaborative work environment, and a comprehensive compensation package.



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