Food Service Team Lead
4 weeks ago
Job Summary: We are seeking a skilled Food Service Supervisor to join our team at BURGER KING. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality food service.
Key Responsibilities:
- Establish and implement efficient work schedules to meet customer demand.
- Supervise and coordinate the activities of food preparation staff, ensuring timely and accurate delivery of orders.
- Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
- Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory.
- Monitor and maintain quality control standards for food and service, addressing customer complaints and concerns in a professional manner.
- Manage records of stock, repairs, sales, and wastage, providing valuable insights for business improvement.
- Prepare food order summaries for the chef, ensuring seamless communication and collaboration.
- Supervise and inspect the assembly of trays and delivery of food trolleys, ensuring presentation and quality meet our high standards.
Requirements:
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a similar role.
- Excellent communication and leadership skills, with the ability to work under pressure in a fast-paced environment.
- Physical stamina to perform tasks that involve standing, walking, and lifting.
- Client focus, flexibility, and teamwork are essential for success in this role.
Work Environment:
- Fast-paced restaurant environment with a focus on customer satisfaction.
- Combination of sitting, standing, and walking required.
- Physically demanding role that requires stamina and endurance.
What We Offer:
- Permanent full-time position with 32.5 hours per week.
- Opportunity to work with a dynamic team in a fast-paced environment.
- Competitive compensation and benefits package.
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