Retail Operations Manager

7 days ago


Cambridge, Ontario, Canada Dollarama L.P. Full time

The Retail Operations Manager position at Dollarama L.P. presents a unique opportunity for career advancement in the retail industry.

Job Summary

We are seeking an experienced and skilled individual to join our team as a Retail Operations Manager, providing support to the Store Manager in overseeing daily retail store operations, ensuring customer satisfaction, and achieving sales goals. In the absence of the Store Manager, acts as the Manager on Duty (MOD).

Main Responsibilities
  • Manage staff and execute daily operational tasks efficiently and effectively.
  • Ensure compliance with company policies and procedures, maintaining a high level of integrity and accountability.
  • Explain and enforce company rules and regulations to team members, promoting a positive and productive work environment.
  • Conduct inventory counts and ensure proper resupply of goods, optimizing stock levels and minimizing waste.
  • Follow established merchandising practices, driving sales growth and improving overall store performance.
  • Recruit and train new employees, fostering a culture of excellence and development within the organization.
Requirements

To be successful in this role, you will need:

  • A minimum of two (2) years' experience in the retail industry, with a proven track record of success in a supervisory or management role.
  • Open availability required, including day, evening, and weekend shifts.
  • The ability to efficiently organize time and manage priorities, adapting to changing circumstances and deadlines.
Benefits

In addition to a competitive salary, we offer:

  • A company-matched pension plan, promoting financial security and stability.
  • A tailor-made training program and integration process, supporting your professional growth and development.
  • An opportunity to develop retail and management skills, pursue a career within the company, and achieve long-term success.
Work Environment

You can expect a casual dress code, flexible schedule, and a flexible language requirement (French not required). We value diversity and inclusion, creating a welcoming and inclusive work environment that supports the needs of all employees.



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