Technical IT Support Manager

7 days ago


Toronto, Ontario, Canada The Bridger Group Full time
Technical Support Manager Opportunity

We are working with a leading global building products manufacturer to find a skilled Technical Support Manager to oversee their warranty and technical support workflows.

This is a unique opportunity to join a dynamic team and contribute to the company's growth while ensuring high levels of customer satisfaction.

Key Responsibilities:
  • Manage warranty and technical support flows to drive business growth
  • Handle field training, warranty, and delivery issues that require coordination between field and factory
  • Support the development of a strong technical support team and infrastructure

Requirements:

  • 10+ years of experience in building and managing an after-sales support team and infrastructure
  • Strong technical knowledge of products and systems in the HVAC industry
  • Ability to read construction drawings, layouts, and electrical, hydraulic schematics

This role is ideal for a seasoned professional with a passion for delivering exceptional customer service and driving business growth.



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