EUC Engineer

7 days ago


Saint John, Canada Tata Consultancy Services Full time
About the Role

We are seeking an experienced IT Equipment Support Technician to join our team as an EUC Expert. In this role, you will be responsible for providing top-notch support for our clients' endpoint equipment, including laptops, desktops, and mobile devices.

Key Responsibilities
  • Troubleshoot and resolve issues related to end-user computing equipment, including hardware, software, and network connectivity.
  • Deploy and configure new equipment, ensuring that it meets our high standards for quality and security.
  • Provide expert-level support for client operating systems, including Windows and macOS.
  • Collaborate with cross-functional teams to identify and implement process improvements.
Requirements
  • 3+ years of experience in IT equipment support, preferably in a help desk or field services environment.
  • Expertise in endpoint management tools, such as Microsoft System Center Configuration Manager (SCCM) and VMware Workspace ONE.
  • Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with clients at all levels.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
What We Offer
  • A competitive salary range of $65,000 - $85,000 per annum, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous paid time off policy, including vacation days and sick leave.
  • The opportunity to work with a leading global company, with a strong commitment to innovation and customer satisfaction.
How to Apply

If you are a motivated and experienced IT professional looking for a challenging and rewarding role, please submit your application, including your resume and a cover letter. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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