SWB Lead for Field Operations

2 weeks ago

Québec, Quebec, Canada Canadian Red Cross Full time

About the Role


We are seeking a skilled SWB Lead for Field Operations to join our team at the Canadian Red Cross.



Job Summary

This is a temporary part-time position based in Montreal, working from 4:00 p.m. to 9:00 p.m., three months. The estimated salary for this role is $26.14 per hour.



Responsibilities

The successful candidate will be responsible for supporting the implementation of activities to protect and improve the wellbeing of people we serve. This includes:




  • Providing technical and practical support, as well as mentorship to SWB responders;
  • Providing guidance to SWB responders throughout planning and implementation of SWB services and activities;
  • Acting as the SWB Lead for Field Operations Teams (FOT), when required;
  • Collaborating with the Site Manager and the SWB FOT Lead to implement SWB activities aligned with the needs of specific groups, in accordance with the Service Plan and the Safe and Supportive Environments Guidelines;
  • Establishing and implementing protection mechanisms;
  • In coordination with Operations, assisting in setting up, running, and closing SWB services or activities;
  • In coordination with Operations, organizing outreach activities to engage impacted communities (e.g. information sessions, educational sessions, and support groups);
  • Monitoring any emerging needs within the impacted population, and advising Operations as applicable;
  • Ensuring information about community supports and services is readily available to provide referrals to people we serve;
  • Completing necessary documentation and following CRC's record-keeping processes and standards;
  • Participating in and contributing to internal briefings and debriefings as requested, on site or remotely.


Key Qualifications

To be successful in this role, you will need:




  • Significant CRC experience as a SWB responder in emergency operations or an equivalent experience;
  • A degree in health, social services, or another relevant discipline; two to four years of experience in customer service, community engagement, social services, or in another relevant discipline, a combination of education and experience may also be considered;
  • Psychological First Aid training is considered an asset;
  • Previous experience in case work and case management is a significant asset;
  • Experience living or working in a cultural context other than their own is considered an asset;
  • Experience in team management is considered an asset;
  • Training in protection and violence prevention, or in psychosocial support in emergencies is considered an asset.


Working Conditions

This position is based in Montréal, and most of the work will be performed in an office environment or remotely. Travel within the province and across Canada may be part of the job duties. Potential for responding in disaster areas, as well as difficult and unstable conditions (environmental, physical, social, etc.) and uncomfortable conditions (noise, odours, smoke, humidity, vulnerable populations). A valid driver's licence if driving for CRC business is required. May be required to lift up to 20 kg of relief supplies during preparedness activities and responses.



Please note that eligibility to work in Canada is a requirement for this role. If selected, you will be required to complete a successful pre-employment screening process, including a satisfactory Enhanced Police Information Check (E-PIC).

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