Night Auditor

2 days ago


Thunder Bay, Ontario, Canada Silver Hotel Group Full time

Key Responsibilities

We are seeking a highly skilled Night Auditor to join our team at Silver Hotel Group. As a Night Auditor, you will be the first point of contact at night and will be responsible for acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests.

Responsibilities

  • Provide excellent customer service to all guests;
  • Welcome and greet all guests, and execute check-in and check-out procedures;
  • Answer guest inquiries and provide assistance in a professional manner;
  • Answer all incoming phone calls and process new reservations;
  • Accurately follow all cash handling procedures;
  • Adhere to all department and Company policies and procedures;
  • Ensure guest security by proper handling of guest room keys and personal information;
  • Administer all night audit functions;
  • Balance all revenue and settlement accounts nightly;
  • Ensure that all daily transactions are reconciled and accounted for in accordance with set policies and procedures;
  • Maintain files and reset the system for the next day of operations;
  • Follow up on guest requests and resolve problems promptly;
  • Perform any other job-related duties as assigned.

Requirements

  • Passion for customer service, enthusiastic, detail-oriented, computer literate, fast learner;
  • Organized and able to work in a fast-paced, multi-tasking environment;
  • Proficient in using a computer, good knowledge of excel and basic accounting principles;
  • Excellent communications skills, written and oral;
  • Works well under pressure in a changing environment;
  • Ability to work with minimal supervision;
  • OPERA PMS knowledge preferred;
  • Able to stand for an 8-hour shift;
  • Must be able to work evenings and overnights including weekends and holidays;
  • The shift will be 11:00 pm to 7:00 am and must be flexible from 9:00 pm to 9:00 am.

What We Offer

  • Work with like-minded team members who are passionate about their work and keep things fun, every day;
  • Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun;
  • A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world;
  • Education Reimbursement for you (and your children);
  • Annual Wellness Credit;
  • Team Member Referral Program;
  • Leadership Development;
  • Team Building Events;
  • Culture of Recognition Program;
  • Hotel Stay Discounts.

  • Night Auditor

    2 days ago


    Thunder Bay, Ontario, Canada Silver Hotel Group Full time

    Job Title: Night AuditorWe are seeking a highly skilled and detail-oriented Night Auditor to join our team at Silver Hotel Group. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.Key Responsibilities:Balance all revenue and settlement...

  • Night Auditor

    2 days ago


    Thunder Bay, Ontario, Canada Silver Hotel Group Full time

    Job Title: Night AuditorWe are seeking a highly skilled and detail-oriented Night Auditor to join our team at Silver Hotel Group. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.Key Responsibilities:Balance all revenue and settlement...


  • Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    Job Title: Hotel Night AuditorWe are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Best Western Plus Norwester Hotel & Conference Centre.Job Summary:The Hotel Night Auditor is responsible for ensuring the accuracy of hotel transactions, resolving guest complaints, and maintaining a clean and organized work environment.Key...


  • Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    Job Title: Hotel Night AuditorWe are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Best Western Plus Norwester Hotel & Conference Centre.Job Summary:The Hotel Night Auditor is responsible for ensuring the accuracy of hotel transactions, resolving guest complaints, and maintaining a clean and organized work environment.Key...

  • Hotel Night Auditor

    3 days ago


    Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    Job Title: Hotel Night AuditorWe are seeking a detail-oriented and organized Hotel Night Auditor to join our team at the Best Western Plus Norwester Hotel & Conference Centre.Job Summary:The Hotel Night Auditor is responsible for ensuring the accuracy and integrity of hotel transactions, resolving guest complaints, and providing exceptional customer...

  • Hotel Night Auditor

    4 days ago


    Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    Job Title: Hotel Night AuditorWe are seeking a detail-oriented and organized Hotel Night Auditor to join our team at the Best Western Plus Norwester Hotel & Conference Centre.Job Summary:The Hotel Night Auditor is responsible for ensuring the accuracy and integrity of hotel transactions, resolving guest complaints, and providing exceptional customer...

  • Hotel Night Auditor

    1 week ago


    Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    Job Title: Hotel Night AuditorWe are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Best Western Plus Norwester Hotel & Conference Centre.Job Summary:The Hotel Night Auditor is responsible for ensuring the accuracy of hotel transactions, resolving guest complaints, and maintaining a clean and organized front desk area.Key...

  • Hotel Night Auditor

    1 week ago


    Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    Job Title: Hotel Night AuditorWe are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Best Western Plus Norwester Hotel & Conference Centre.Job Summary:The Hotel Night Auditor is responsible for ensuring the accuracy of hotel transactions, resolving guest complaints, and maintaining a clean and organized front desk area.Key...

  • Hotel Night Auditor

    7 days ago


    Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    Job Title: Hotel Night AuditorWe are seeking a detail-oriented and organized Hotel Night Auditor to join our team at the Best Western Plus Norwester Hotel & Conference Centre.Job Summary:The Hotel Night Auditor is responsible for ensuring the accuracy of guest accounts, processing payments, and maintaining a clean and organized front desk area. This role...

  • Hotel Night Auditor

    7 days ago


    Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    Job Title: Hotel Night AuditorWe are seeking a detail-oriented and organized Hotel Night Auditor to join our team at the Best Western Plus Norwester Hotel & Conference Centre.Job Summary:The Hotel Night Auditor is responsible for ensuring the accuracy of guest accounts, processing payments, and maintaining a clean and organized front desk area. This role...

  • Hotel Night Auditor

    5 days ago


    Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    Job Title: Hotel Night AuditorWe are seeking a detail-oriented and organized Hotel Night Auditor to join our team at the Best Western Plus Norwester Hotel & Conference Centre.Job Summary:The Hotel Night Auditor is responsible for ensuring the accuracy of guest accounts, processing payments, and maintaining a clean and organized front desk area. This role...

  • Hotel Night Auditor

    5 days ago


    Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    Job Title: Hotel Night AuditorWe are seeking a detail-oriented and organized Hotel Night Auditor to join our team at the Best Western Plus Norwester Hotel & Conference Centre.Job Summary:The Hotel Night Auditor is responsible for ensuring the accuracy of guest accounts, processing payments, and maintaining a clean and organized front desk area. This role...

  • Hotel Night Auditor

    3 days ago


    Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    Job Title: Hotel Night AuditorWe are seeking a detail-oriented and organized Hotel Night Auditor to join our team at the Best Western Plus Norwester Hotel & Conference Centre.Job Summary:The Hotel Night Auditor is responsible for ensuring the accuracy of hotel transactions, resolving guest complaints, and maintaining a clean and organized work...

  • Hotel Night Auditor

    3 days ago


    Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    Job Title: Hotel Night AuditorWe are seeking a detail-oriented and organized Hotel Night Auditor to join our team at the Best Western Plus Norwester Hotel & Conference Centre.Job Summary:The Hotel Night Auditor is responsible for ensuring the accuracy of hotel transactions, resolving guest complaints, and maintaining a clean and organized work...

  • Hotel Night Auditor

    5 days ago


    Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    {"h2": "Job Summary"} We are seeking a detail-oriented and organized Hotel Night Auditor to join our team at the Best Western Plus Norwester Hotel & Conference Centre. As a key member of our front desk team, you will be responsible for ensuring the smooth operation of our hotel during the night shift. Key Responsibilities Register arriving guests and...

  • Hotel Night Auditor

    5 days ago


    Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    {"h2": "Job Summary"} We are seeking a detail-oriented and organized Hotel Night Auditor to join our team at the Best Western Plus Norwester Hotel & Conference Centre. As a key member of our front desk team, you will be responsible for ensuring the smooth operation of our hotel during the night shift. Key Responsibilities Register arriving guests and...

  • Hotel Night Auditor

    7 days ago


    Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    {"h2": "Job Summary"} We are seeking a detail-oriented and organized Hotel Night Auditor to join our team at the Best Western Plus Norwester Hotel & Conference Centre. As a key member of our front desk team, you will be responsible for ensuring the smooth operation of our hotel during the night shift. Key Responsibilities Register arriving guests and...

  • Hotel Night Auditor

    7 days ago


    Thunder Bay, Ontario, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    {"h2": "Job Summary"} We are seeking a detail-oriented and organized Hotel Night Auditor to join our team at the Best Western Plus Norwester Hotel & Conference Centre. As a key member of our front desk team, you will be responsible for ensuring the smooth operation of our hotel during the night shift. Key Responsibilities Register arriving guests and...

  • Night Auditor

    1 week ago


    Thunder Bay, Canada The Court House Hotel Full time

    *Overview* We are seeking a dedicated Night Auditor to join our team in the hospitality industry. The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during the night hours. *Duties* - Perform front desk duties including check-in, check-out, and assisting guests with inquiries - Handle phone calls and reservations - Conduct...

  • Night Auditor

    3 months ago


    North Bay, Canada Best Western North Bay Full time

    A Night Auditor, or Hotel Night Auditor, is the first point of contact in late-night hotels. Their duties include acting as a Front Desk Agent, balancing accounts from shifts and assisting hotel guests with requests. - Auditing, balancing, and verifying daily revenue documentation - Managing the hotel’s inventory of reservations, room assignments, and...


  • Thunder Bay, Canada Comfort Inn Thunder Bay - InnVest Hotels Full time

    NIGHT AUDITOR REPORTS TO GENERAL MANAGER THE COMPANY: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on collaboration. A nimble team where everyone...

  • Night Auditor

    3 months ago


    North Bay, Canada Holiday Inn Express North Bay - InnVest Hotels Full time

    **THE OPPORTUNITY**: NIGHT AUDITOR REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on collaboration. A...


  • Thunder Bay, Canada Silver Hotel Group Full time

    Night Auditor We are currently hiring a Night Auditor to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. What We Offer Work with like-minded team members who are passionate about their...

  • Night Auditor Days Inn

    4 months ago


    Thunder Bay, Canada Silver Hotel Group Full time

    **Night Auditor** We are currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate about their...

  • Night Auditor

    3 months ago


    Thunder Bay, Canada Best Western Thunder Bay Crossroads Full time

    Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout as well as balancing credit...

  • Night Auditor

    3 months ago


    Thunder Bay, Canada Delta Hotels by Marriott Thunder Bay Full time

    Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether...


  • Thunder Bay, Canada Superior Shores Hotel BW Signature Collection By Best Western Full time

    * Answering reservation calls and inquiries regarding the hotel - Issues correct keys to registered guests - Other responsibilities as assigned - Knowledge of Visual Matrix - preferred - Customer service skill - must 1 year(s) experience - Shifts will include evenings, weekends, overnight, and holidays. This position is full-time or part-time, contract with...


  • North Bay, Canada Homewood Suites by Hilton, North Bay Full time

    **MUST RESIDE IN NORTH BAY** **PRIMARY SHIFT IS 11PM-7AM SATURDAYS AND SUNDAYS, however** **MUST BE AVAILABLE TO TRAIN AND WORK ALL OTHER SHIFTS 7AM-3PM AND 3PM-11PM AS NEEDED** **Overview** We are seeking a Night Auditor/Guest Service Agent to join our team and provide exceptional customer service to our guests. If you have a passion for hospitality and...


  • Thunder Bay, Canada Superior Shores Hotel BW Signature Collection By Best Western Full time

    Superior Shores Hotel, BW Signature Collection by Best Western - Answering reservation calls and inquiries regarding the hotel - Issues correct keys to registered guests - Other responsibilities as assigned - Knowledge of Visual Matrix - preferred - Customer service skill - must 1 year(s) experience - Shifts will include evenings, weekends, overnight, and...

  • Night Auditor

    3 months ago


    Thunder Bay, Canada Marriott International, Inc Full time

    **Job Number** 23095904 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Thunder Bay, 2240 Sleeping Giant Parkway, Thunder Bay, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Hotel Night Auditor

    4 months ago


    Thunder Bay, Canada Best Western Plus Nor'Wester Hotel & Conference Centre Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 37.5 to 40 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Urban area - Hotel, motel, resort - Resort **Tasks**: - Register arriving guests and assign rooms - Resolve complaints and claims -...

  • Hotel Night Auditor

    1 week ago


    Thunder Bay, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 24 to 40 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Urban area - Hotel, motel, resort - Resort **Tasks**: - Register arriving guests and assign rooms - Resolve complaints and claims - Process...

  • hotel night auditor

    2 months ago


    Thunder Bay, Canada Best Western Plus Nor'Wester Hotel & Conference Centre Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 24 to 40 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingUrban areaHotel, motel, resortResortTasksRegister arriving guests and assign roomsResolve complaints and claims Process group arrivals and departuresTake, cancel and change...

  • hotel night auditor

    2 months ago


    Thunder Bay, Canada Best Western Plus Nor'Wester Hotel & Conference Centre Full time

    Work Term: PermanentWork Language: EnglishHours: 24 to 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: 2 years to less than 3 yearsWork settingUrban areaHotel, motel, resortResortTasksRegister arriving guests and assign roomsResolve complaints and claims Process group arrivals and departuresTake, cancel and change room...


  • North Bay, Canada Homewood Suites by Hilton North Bay Full time

    **MUST CURRENTLY RESIDE IN NORTH BAY** **THIS POSITION IS FOR WEEKENDS ONLY** **RESPONSIBILITIES INCLUDE BUT NOT LIMITED TOO**: - Administer all night audit functions - Balance all revenue and settlement accounts nightly - Ensure that all daily transactions are reconciled and accounted for in accordance with set policies and procedures - Maintain files...


  • North Bay, Canada Homewood Suites by Hilton North Bay Full time

    **MUST CURRENTLY RESIDE IN NORTH BAY** **RESPONSIBILITIES INCLUDE BUT NOT LIMITED TOO**: - Administer all night audit functions - Balance all revenue and settlement accounts nightly - Ensure that all daily transactions are reconciled and accounted for in accordance with set policies and procedures - Maintain files and reset the system for the next day of...


  • North Bay, Canada Homewood Suites by Hilton, North Bay Full time

    **MUST RESIDE IN NORTH BAY AND BE AVAILABLE FOR ALL SHIFTS** **7AM-3PM/3PM-11PM/11PM-7AM** **Overview** We are seeking a Guest Service Agent to join our team and provide exceptional customer service to our guests. If you have a passion for hospitality and enjoy interacting with people, this role is perfect for you. **Guest Service Representative...


  • North Bay, Canada Comfort Inn Airport (O’Brien st) Full time

    The Comfort Inn Airport is looking to fill a Night Audit/Front Desk Agent Position. Shifts are a guaranteed 2 nights a week: 11pm-7am Friday and Saturday overnights and and other shifts as needed. 16-40 hours a week. The Front Desk Agent is responsible for ensuring guest satisfaction by dealing with guests in a pleasant, courteous, and professional manner,...