Product Manager Salesforce

1 month ago


Ottawa, Ontario, Canada Lightspeed Full time

We are seeking a skilled Product Manager to join our Global Information Systems Team at Lightspeed. As a Product Manager, you will be responsible for leveraging best practices, understanding internal customer needs, and translating them into clear, actionable direction. You will work hand-in-hand with development as the voice of the business, building trusted relationships and managing stakeholders.

Analyze and propose new solutions to improve business performance. Translate business requirements into instructions for technical teams to execute, and clarify any issues throughout the development process. Manage the agile development process, including sprint and release planning, user acceptance testing, and other related ceremonies.

Change management, including the development of training materials, communication plans, and launch schedules. Cross-functional collaboration with various product & technology teams, corporate data, and Go-To-Market. Contribute to the overall management and development of the IS Product Management Practice, by continuously working to establish best practices and improve ways of working.

Demonstrated Product Management/Project Management or Business Analyst experience in SaaS implementations. An impressive ability to translate between business and technical stakeholders. Intermediate knowledge of standard Salesforce features. Proven success managing complex projects across multiple functional groups.

Showcase your usage of Agile Methodologies such as Scrum. Strong organizational skills with a demonstrated ability to pivot and reprioritize across multiple projects. Demonstrated abilities in leading design workshops, proposing solutions, and building corresponding artifacts. Salesforce and Scrum Master certification preferred.

At Lightspeed, we offer a truly flexible environment, unlimited paid time off policy, flexible working policy, mental health online platform, and counseling & coaching services. We also provide a LinkedIn Learning license.



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