Strategic Operational Excellence Leader
3 weeks ago
Job Title: Director, Operational Excellence
Company: MCD McKesson Canada Corporation / La Corporation McKesson Canada
As a Director, Operational Excellence, you will be responsible for driving process improvement initiatives and promoting a culture of continuous improvement across the organization. This role will report directly to the Vice President, Strategic Execution & Operational Excellence.
This individual will serve as a strategic advisor and subject matter expert, developing and implementing best practices, methodologies, and frameworks to enhance operational performance and efficiency. The successful candidate will be responsible for stakeholder management and influencing key decisions to support the business.
Key Responsibilities:
• Create and implement a comprehensive operational excellence strategy that aligns with organizational objectives and drives continuous improvement.
• Conduct in-depth analysis of current processes, identify inefficiencies, and recommend improvements to optimize performance.
• Apply Lean, Six Sigma, and other operational excellence methodologies to develop and implement robust improvement initiatives.
• Utilize data analytics to measure performance, identify trends, and support decision-making processes.
• Document and share best practices across the organization to foster a culture of operational excellence.
• Provide guidance and mentorship to teams on operational excellence principles and tools, facilitating knowledge transfer and skill development.
• Work closely with cross-functional teams to ensure alignment and support for operational excellence initiatives.
• Support organizational change efforts related to process improvements and operational changes.
• Establish and track key performance indicators (KPIs) to assess the effectiveness of improvement initiatives.
Requirements:
• Bachelor's degree in Engineering, Operations Management, or a related field; advanced degree is a strong asset.
• 8-10 years of experience in operational excellence, process improvement, or related areas, with a strong track record of successful implementation.
• 3-5 years of experience in patient services, pharmacy programs, call centers, or related specialty healthcare fields is a strong asset.
• Six Sigma Black Belt certification is required.
Competencies:
• Prior experience leading/managing projects to drive continuous improvement initiatives is a strong asset.
• Excellent leadership and mentorship skills; self-starter, decisive, and results-oriented.
• Strong interpersonal skills; excels in a team environment.
• Excellent communication skills; impeccable written and spoken English skills.
• Ability to develop and facilitate high-quality presentations.
• Proven ability to motivate, influence, and coach others.
• Strong analytical skills and ability to approach issues from multiple perspectives.
McKesson offers a competitive compensation package as part of its Total Rewards. This includes base pay, annual bonus, and long-term incentive opportunities.
Base Pay Range: $104,600 - $174,300
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