Customer Service Representative

4 weeks ago


Surrey, British Columbia, Canada BC LTD. Full time

Job Title: Customer Service Representative - Banking Transactions

About the Role: We are seeking a highly skilled Customer Service Representative to join our team at BC LTD. as a Banking Transactions Specialist. In this role, you will be responsible for balancing daily transactions, opening and closing personal and commercial accounts, and processing banking transactions.

Key Responsibilities:

  • Balance daily transactions to ensure accurate financial records
  • Open and close personal and commercial accounts in a timely and efficient manner
  • Process banking transactions, including deposits, withdrawals, and transfers
  • Promote financial products and services to customers
  • Store, update, and retrieve financial data as required
  • Answer customer enquiries and resolve problems or discrepancies concerning their accounts
  • Process received information required to open accounts and savings plans and purchasing bonds

Requirements:

  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience in a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in MS Access, MS Excel, MS Outlook, and MS Word

Working at BC LTD.: As a Customer Service Representative at BC LTD., you will have the opportunity to work in a dynamic and supportive team environment. You will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of service.



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