Customer Service Representative
4 weeks ago
Job Title: Customer Service Representative - Banking Transactions
About the Role: We are seeking a highly skilled Customer Service Representative to join our team at BC LTD. as a Banking Transactions Specialist. In this role, you will be responsible for balancing daily transactions, opening and closing personal and commercial accounts, and processing banking transactions.
Key Responsibilities:
- Balance daily transactions to ensure accurate financial records
- Open and close personal and commercial accounts in a timely and efficient manner
- Process banking transactions, including deposits, withdrawals, and transfers
- Promote financial products and services to customers
- Store, update, and retrieve financial data as required
- Answer customer enquiries and resolve problems or discrepancies concerning their accounts
- Process received information required to open accounts and savings plans and purchasing bonds
Requirements:
- Secondary (high) school graduation certificate
- 1 to less than 7 months of experience in a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Proficiency in MS Access, MS Excel, MS Outlook, and MS Word
Working at BC LTD.: As a Customer Service Representative at BC LTD., you will have the opportunity to work in a dynamic and supportive team environment. You will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of service.
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