Digital Business Systems Specialist

3 days ago


Mississauga, Ontario, Canada Brooksource Full time

We are seeking a highly skilled Digital Business Systems Specialist to join our team at Brooksource. As a key member of our organization, you will play a critical role in developing and implementing business solutions that drive growth and efficiency.

Job Overview:

The Digital Business Systems Specialist is responsible for analyzing and documenting the Information Systems needs of clients to help identify problems and propose solutions. This involves working closely with cross-functional teams to scope, prioritize, and execute enhancements, as well as managing incidents and ensuring maintenance and support are carried out effectively.

Key Responsibilities:

  • Analyze business requirements and develop sound knowledge for researching, planning, coordinating, and recommending business, cost, strategy, software, and system choices
  • Investigate processes, technology, cost, and strategy while identifying options for improving and bridging the needs of the business with the use of Information Systems and Technology
  • Manage incidents by working with multiple third-party vendors to ensure maintenance and support are carried out effectively among all parties
  • Communicate technical systematic issues effectively to management and peers
  • Support the Consumer-Facing Systems applications and integration points, coordinating with external vendors as required

Requirements:

  • Familiarity with various programming languages, operating systems, and computer hardware platforms
  • Possess the management skills to help IS Business Analysts manage projects, resources, risk, and change
  • Interpersonal skills to help IS Business Analysts work with end users as well as with other IS Business Analysts, programmers, and other systems professionals
  • Must be detail-oriented
  • Must be flexible and possess the ability to adapt to changing priorities
  • Ability to establish deliverables and detail customer requirements, constraints, and assumptions with stakeholders and service providers
  • Ability to implement approved actions and workarounds with vendors minimizing risk
  • Ability to work in a team environment and contribute to team performance

Qualifications:

  • 5 years overall IS/IT experience with at least 5 years of application development experience
  • 3 years of experience in working with third-party vendors
  • Prior experience working with off-shore personnel is a plus
  • Experience with CRM, consumer-facing web & mobile applications a plus
  • Bachelor's Degree in related discipline preferred; Computer Science or Decision Information Systems

Salary Range: $80,000 - $110,000 per annum



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