Customer Service Team Lead

3 weeks ago


Burnaby, British Columbia, Canada PD Moore Homes Inc. Full time

We are seeking an experienced Customer Service Supervisor to lead our team and provide exceptional customer service at PD Moore Homes Inc. Estimated annual salary for this role is $55,000 - $65,000 based on industry standards.

Job Description
  • Oversee the daily activities of customer-facing teams, ensuring timely resolution of customer inquiries and issues.
  • Develop and implement processes to improve customer satisfaction and loyalty.
  • Maintain accurate records of customer interactions, feedback, and concerns.

The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Required Skills and Qualifications
  • Bachelor's degree in a related field or equivalent experience.
  • Minimum 1 year of supervisory experience in a customer-facing role.
  • Excellent communication, problem-solving, and leadership skills.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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