Hotel Receptionist
3 weeks ago
We are seeking a skilled Hotel Receptionist to join our team at Hearthstone Inn - Port Hawkesbury As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our guests.
Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Offer recommendations on local points of interest
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Requirements:
- Secondary (high) school graduation certificate
- 7 months to less than 1 year of experience in the hospitality industry
- Excellent communication and interpersonal skills
- Ability to work under pressure and maintain attention to detail
- Fluency in English
- Availability for a permanent position with a 30-40 hour workweek
What We Offer:
- Free parking available
- Opportunity to work in a dynamic and supportive team environment
- Chance to develop your skills and grow with our company
Langue de travail: Anglais
Heures de travail: 30 to 40 hours per week
Durée de l'emploi: Permanent
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