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Catering Department Manager

1 month ago

Old Toronto, Canada OLIVER & BONACINI Full time
Job Opportunity

We are seeking a highly skilled and experienced leader to join our Catering Department as a General Manager. In this role, you will be responsible for the day-to-day operations of the department, including staffing, cost controls, staff training, budgeting, and active floor management during events.

Key Responsibilities
  • Enthusiastically communicate the vision to all team members and lead by example, reinforcing the company's values daily and inspiring the team with your exciting vision for the future.
  • Regularly monitor and achieve the company's points of technical service and attention to detail.
  • Build and maintain relationships with guests, team members, and management alike.
  • Follow bar, beverage, and wine control procedures accurately.
  • Show leadership in creating a culture that revolves around the experience and enjoyment of food, beverage, and service.
  • Demonstrate high personal integrity, business ethics, and take every opportunity to promote the company's Catering services.
  • Conduct recruitment and selection, training and development initiatives, performance management, and employee coaching.
  • Use conflict resolution and problem-solving skills and inspire others to do the same.
  • Schedule event staff to properly service events and functions.
  • Ensure accuracy and timeliness of payroll records.
  • Strive for maximum efficiency and continual improvement of staff productivity.
  • Participate in the Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed.
  • Build relationships with vendors and suppliers.
  • Demonstrate savvy business acumen and report accurately to the Director with invoicing, payroll, employee records, and inventory management.
On-Site Expectations
  • Client greeting and pre-event walk-through reviewing timeline and key moments of the event.
  • Conduct briefings with event service staff prior to each function.
  • Lead the onsite FOH team for setup, execution, and tear down of the event for a variety of types of events ranging in size.
  • Work directly with the culinary team to communicate last-minute details and conduct pre-event meetings to confirm timing and plan for the event.
  • Lead the team in Expo all food from the kitchen during the event.
  • Ensure setup is per floor plan and client changes.
  • Liaise and grow relationships with clients, vendors, and venue partners.
Qualifications
  • Post-secondary diploma/degree in Business or Hospitality.
  • Minimum 3-5 years' experience managing a variety of events and offsite catering (inclusive of small, large, and high-profile functions).
  • WSET Intermediate Wine Certificate or comparable is an asset.
  • Superior verbal and written communication skills.
  • Strong organizational skills with the ability to manage a large and variable workload, ensuring timely and accurate completion of assigned work.
  • Proficiency in all Microsoft Office applications.
  • Experience with Tripleseat is considered an asset.
  • Strong business acumen.
  • Team player.
Additional Information

We thank all applicants for their interest, however, only suitable candidates will be contacted to continue the application process.

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect, striving to be fair and just, and creating working environments where our employees can thrive.