Technical Support Specialist

4 weeks ago


Abbotsford, British Columbia, Canada TRUE WAY INSTALLATIONS INC. Full time

Job Summary: We are seeking a skilled Technical Support Specialist to join our team at TRUE WAY INSTALLATIONS INC. The ideal candidate will have a strong background in computer systems and a passion for delivering exceptional customer service.

Key Responsibilities:

  • Provide technical support to users experiencing difficulties with computer systems
  • Supervise other technical support workers in this group
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service

Requirements:

  • 1 year to less than 2 years of experience in a similar role
  • Secondary (high) school graduation certificate
  • Ability to work in a fast-paced environment and under pressure
  • Accurate and client-focused

Working Conditions:

  • 35 hours per week
  • Permanent employment
  • English as the primary language of work


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