Assistant Store Manager, Robson Street

2 weeks ago

Vancouver, British Columbia, Canada Saje Natural Wellness | Retail Full time
Job Summary

We are seeking a highly motivated and experienced Retail Store Leadership Position to join our team at Saje Natural Wellness | Retail. As an Assistant Store Manager, you will play a key role in leading key aspects of our store's business, driving key business results, and ensuring a consistent and excellent in-store experience for our community members.

Key Responsibilities
  • Team Leadership: Attract, hire, and train Team Members who are committed to creating the conditions for financial wellness in our Retail stores.
  • Team Development: Engage, develop, and retain Team Members by leveraging their expertise and unique skillsets.
  • Succession Planning: Create and maintain a succession strategy to ensure the continued growth and success of our team.
  • Performance Management: Administer mid-year and annual reviews, set goals, and deliver feedback regularly with direct reports.
  • Business Growth: Partner with the Store Manager to create annual and quarterly strategic plans to support the growth of the business.
  • Business Results: Generate business results and achieve key KPIs, including revenue and comp growth goals, AVS, IPT, traffic, conversion, loyalty program growth, and labor targets.
  • Product Knowledge: Ensure Team Members are equipped with the product knowledge they need to make intentional recommendations for Community Members.
  • Store Presentation: Uphold presentation standards and assess and action merchandising opportunities to elevate the in-store experience.
  • Community Service: Cultivate an environment of excellent community member service, sharing our awesome products and spreading wellness through the in-store experience.
  • Community Outreach: Take a proactive and innovative approach to growing the business through community outreach.
  • Team Inspiration: Inspire and uplift your team through coaching, collaboration, and by embodying our core values.
  • Culture First: Choose culture first in everything you do, with a commitment to personal growth and self-awareness.
  • Team Environment: Create a team environment where all Team Members consistently experience a sense of belonging and inclusion.
Requirements
  • Leadership: You're an inspirational and dynamic leader who is naturally warm and compassionate towards others, with an insatiable drive to exceed results and celebrate successes.
  • Retail Experience: You have a deep understanding of the Retail environment, with expertise in delivering experiences to community members and proven sales floor leadership.
  • Product Knowledge: You're excited to share our product with people and educate on how our unique formulations elevate wellness.
  • Community Connection: You leverage an entrepreneurial approach to building a brand through relationship building and creating resonant experiences.
  • Track Record of Success: You have achieved or exceeded success metrics 90% of the time throughout your career, with performances reviews in the top echelon, and a proven growth story in your professional or personal life.
  • Stamina and Positive Attitude: You thrive in a challenge, are solutions-focused, and will see the bright side of situations, despite adversity, never giving up.
  • Continuous Improvement: You understand the need for constant evolution of strategies that fits the needs of our ever-changing business.
  • Wellness Persona: You're passionate about wellness and incorporate wellness into your everyday routine.
Key Relationships

Reporting to the Store Manager.

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