Canada Merchandise Associate Illuminarium Toronto Seasonal May-September

1 week ago

Toronto, Ontario, Canada Legends Full time
About Legends

Legends is a premium experiences company with a global presence, offering a range of services to clients and partners. Our company has six divisions operating worldwide, providing a comprehensive service solution platform to elevate brands and execute visions.

About Illuminarium Experiences

Illuminarium Experiences is a digitally delivered, global experiential entertainment brand. We create, produce, market, and manage immersive entertainment spectacles presented in custom-designed venues called "Illuminariums". These venues offer a unique sensory experience, combining sight, sound, and scale to create an unforgettable experience for visitors.

About the Role

As a Retail Associate, you will play a key role in enhancing the guest experience at our interactive Lite-Brite themes retail store. You will help guests navigate the store, providing stories about how each purchase contributes to real-world change. Your goal will be to make every visit memorable, ensuring that guests feel cared for and inspired by the magic of Lite-Brite and the impactful narrative of our products.

Essential Functions
  • Knowledge of and adherence to Standard Operating Procedures
  • Ensure proficient and up-to-date knowledge of all Illuminarium products, promotions, and services
  • Perform suggestive sales and advise/assist guests with purchases
  • Maintain comprehensive and detailed understanding of Point of Sales systems and other utilized technologies
  • Attend primary cash management and perform end-of-shift self-audit balance
  • Remain well-informed on stock availability, product details, and product ranges both current and coming
  • Assist in the protection of products and assets by effectively following procedures to prevent shrinkage
  • Assist with retail operations, including pricing, inventory, stock movement, and merchandising
  • Perform other related duties, tasks, and responsibilities as required
Qualifications
  • All applicants must be at least 18 years of age
  • High school diploma or equivalent required; Associate degree preferred
  • Minimum of 1 year of guest-facing Retail Experience in a high-volume environment; prior proven experience in a high-volume retail environment; prior cash handling experience is required
  • Basic math skills; ability to accurately count change and balance bank
  • Employee assumes responsibility for all monies at the assigned workstation and cashiers float
  • Ability to stand long hours, lift and transport items weighing up to 50 pounds, occasionally 75 pounds
  • Ability to operate independently and with discretion and work effectively under pressure
  • Must have sufficient mobility to perform assigned tasks, including constant reaching, bending, pushing, and pulling for extended periods of time
  • Eye for detail, flexibility in daily tasks, problem solver, results-oriented, commercially focused, and self-motivated
  • Ability to retain detailed information related to all Illuminarium products, promotions, and services
  • Must be able to communicate effectively with colleagues, customers, and management
  • Practice safe work habits, follow all safety policies and procedures, and regulations, including Legends' COVID Preparedness Plan and Standard Operating Procedures
  • Follow and encourage your team to follow all safety policies and procedures, looking for and reporting any unsafe work conditions
  • Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you
  • Must be able to work nights, weekends, and holidays

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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