Strategic Solutions Expert
4 weeks ago
We're seeking a seasoned Solutions Architect to join our team at Stripe, where you'll partner with our users to drive business growth and success. As a trusted advisor, you'll leverage your expertise to architect business models that unlock new monetization opportunities and propel both our clients and Stripe forward.
Key Responsibilities:
- Collaborate with cross-functional teams to define customer strategies and identify high-potential opportunities for growth.
- Develop thought leadership and build strong relationships with key decision-makers, driving business and technical solutions that meet their needs.
- Conduct in-depth customer discovery, analyze business objectives, and design solutions that drive customer success.
- Lead strategy engagements to align with business priorities, secure technical wins, and expand Stripe's footprint in new markets.
- Act as the 'Voice of the Customer,' bringing valuable insights and trends to our leadership, product, and engineering teams.
Requirements
To succeed in this role, you'll need:
- 10+ years of experience in a customer-facing engineering role, preferably in the payments/billing/fintech space.
- Executive engagement skills, including strong relationships with key decision-makers and credibility at all levels.
- Effective group-facilitation skills, with the ability to propose and lead customer meetings.
- Strong understanding of software development lifecycles and API architectures.
- Outstanding communication skills, with the ability to explain complex concepts to both technical and non-technical audiences.
Preferred Qualifications
While not required, prior experience in consulting and a background at a growth-stage internet/software company can be beneficial in this role.
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