Front End Team Manager

3 weeks ago


Edmonton, Alberta, Canada Urban Nail Bar Full time

We are seeking an experienced Front End Supervisor to join our team at Urban Nail Bar. This role is responsible for overseeing the front end sales operations, ensuring a seamless customer experience, and maintaining high standards of sales performance.

Key Responsibilities:

  • Assign sales workers to duties to maximize sales potential.
  • Authorize payments by cheque to ensure timely and accurate financial transactions.
  • Order merchandise to maintain a well-stocked and visually appealing sales floor.
  • Authorize return of merchandise to resolve customer issues efficiently.
  • Sell merchandise to meet or exceed sales targets.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages, to maintain a positive customer experience.
  • Organize and maintain inventory to ensure accurate stock levels and prevent stockouts.
  • Supervise and co-ordinate activities of sales workers to ensure seamless operations.

    Supervision:

    • 1 to 2 people
    • 3-4 people
    • Staff in various areas of responsibility

    Personal Suitability:

    • Client focus
    • Efficient interpersonal skills
    • Flexibility
    • Reliability
    • Team player
    • Work Term: Permanent
    • Work Language: English
    • Hours: 30 to 40 hours per week

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