Food Operations Director

4 weeks ago


Brampton, Ontario, Canada Rolly Polly Cow Full time

About Rolly Polly Cow: As a leading food services company, we strive to deliver exceptional dining experiences. Our team is dedicated to ensuring the highest standards of quality and customer satisfaction.

Salary: $60,000 - $80,000 per year

Job Description: As our Food Operations Director, you will play a pivotal role in overseeing daily operations, monitoring revenues and staff performance, planning daily operations, and ensuring health and safety regulations are followed.

Responsibilities:

  • Evaluate daily operations to identify areas for improvement and implement effective solutions
  • Monitor revenues to determine labor costs and optimize financial performance
  • Monitor staff performance to ensure high levels of productivity and customer satisfaction
  • Plan and organize daily operations to meet business objectives
  • Recruit and train staff to maintain a skilled and motivated workforce
  • Set staff work schedules to ensure adequate coverage and minimize overtime
  • Determine the type of services to be offered and implement operational procedures to meet customer needs
  • Negotiate arrangements with suppliers for food and other supplies to secure competitive pricing and high-quality products
  • Negotiate with clients for catering or use of facilities to grow revenue streams
  • Address customers' complaints or concerns to resolve issues promptly and efficiently

Supervision: 3-4 people

Other: This is a permanent position working 30 to 35 hours per week in English. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.



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