Shoe Department Manager
4 weeks ago
About this role:
We are seeking a talented Shoe Specialist to join our Store team. In this role, you will be responsible for leading the shoe department and developing a clientele that recognizes their key role in delivering a superior service experience to our discerning clientele.
Key responsibilities:
- Lead by Example, focus on the achievement of sales goals within the shoe department.
- Promote footwear collection, reinforcing the different lifestyle components.
- Demonstrate expertise on our World-Class luxury brands, including Tom Ford, Ralph Lauren, Ermenegildo Zegna, Brunello Cucinelli, Giorgio Armani, Laura Piana, Canali, Hugo Boss, and Salvatore Ferragamo.
- Personal Sales and Holistic Selling in-store, building relationships with customers and creating repeat clientele.
- Deliver product knowledge training to Advisors, develop taste level, and brand image.
- Communicate with buying and visual teams to ensure the product inventory and spirit of the brand are represented.
- Participate and coordinate Trunk Shows.
- Focus on inspiring repeat exceptional customer experiences both online and in-store through consistent training.
- Demonstrate interest and ability to develop others.
- A leader focused on team building to the achievement of financial goals.
Requirements:
- A minimum of 2 years of retail sales experience, preferably in a luxury environment, footwear, or store/department leadership.
- Our menswear retail environment includes working within various departments, such as sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure. Experience in these areas is preferred.
- A passion for inspiring repeat business by creating exceptional customer service experiences both online and in-store.
- The desire to participate in the many training initiatives we offer and the ability to incorporate the skills acquired through those programs into daily activities.
- Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function.
- The ability to work effectively as part of a team.
What we offer:
- Competitive pay program - there is no limit on your earnings at Harry Rosen, and the more you sell, the more you will earn.
- Opportunities to additionally earn monthly and annual Team bonuses.
- Best-in-industry discounts and special purchase opportunities.
- A comprehensive flexible benefits package.
- Pension and Group RRSP Programs that grow with you.
- A modern, digitally advanced workplace.
- A coach committed to supporting the achievement of your personal career goals.
- A culture that is rich and diverse, fostered through an internal Diversity Equity and Inclusion Council.
- An employer that values internal growth and promotion and is committed to succession planning for your future.
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