Retail Store Manager

4 weeks ago


Kingston, Ontario, Canada ONTARIO INC. Full time
Job Description

We are seeking an experienced Retail Store Manager to join our team at ONTARIO INC.

About the Role

This is a challenging and rewarding opportunity to lead a team of sales workers in a fast-paced retail environment. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of product knowledge and presentation.

Your primary goal will be to ensure that every customer has a positive experience in our store, whether they are browsing or making a purchase. You will be expected to provide excellent customer service, respond to customer complaints in a professional and courteous manner, and maintain a high level of product knowledge to answer customers' questions and make recommendations.

Main Responsibilities
  • Manage a team of sales workers, including hiring, training, and evaluating their performance.
  • Develop and implement sales strategies to drive revenue growth and improve customer engagement.
  • Maintain accurate records of sales, stock levels, and customer interactions.
  • Ensure that all sales areas are fully stocked and visually merchandised to maximize sales opportunities.
  • Conduct regular merchandise audits to identify slow-moving stock and negotiate returns with suppliers.
  • Monitor and report on sales performance, identifying trends and areas for improvement.
Requirements
  • Degree or diploma in Business Administration, Marketing, or related field.
  • Minimum 1 year of retail management experience, preferably in a supervisory role.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Strong leadership and communication skills, with ability to motivate and inspire team members.
  • Excellent problem-solving and analytical skills, with ability to analyze sales data and identify areas for improvement.
  • Ability to work in a fast-paced environment and meet deadlines.
What We Offer
  • A competitive salary of $45,000 - $60,000 per year, depending on experience.
  • Benefits package, including health and dental insurance, retirement plan, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment with opportunities to grow and develop your career.

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