IT Infrastructure Manager
2 weeks ago
Job Summary
We are seeking a highly skilled IT Infrastructure Manager to join our team at PenFinancial Credit Union. As a key member of our technology team, you will be responsible for the design, implementation, and maintenance of our IT infrastructure, ensuring the security and availability of our systems and data.
Key Responsibilities
- Design and implement the IT infrastructure to meet current and future business needs, including on-premise and cloud services.
- Implement and maintain all technology services, including virtualization, SANs, servers, network (WAN/LAN), email, client end points, printers, applications, and associated security.
- Lead the design, testing, implementation, and maintenance of disaster recovery plans for existing and new services to ensure adherence to SLAs.
- Ensure the security and safety of all systems and data, monitoring system performance and security, and implementing appropriate controls to ensure the safety and availability of all systems, services, and data.
- Provide reporting and scorecards to executive management outlining the status of all systems and applications (availability, support status, patching levels, version status, etc.).
- Assist in the development of IT policies and procedures.
- Lead IT audits, working with auditors to get an outside view of the environment and implementing remediation steps as required.
- Work with all areas of the business to identify technology needs and process improvement opportunities.
- Work with 3rd party service providers to ensure system uptime, performance, and stability, following vendor management guidelines for key partners.
- Understand regulatory requirements (FSRA, PCI, etc.) and ensure internal frameworks adhere to requirements, understanding core frameworks such as COBIT, NIST, ISO27001, CIS Top20/18, and building out organizational maturity that aligns to the frameworks.
- Perform other assigned responsibilities.
Requirements
- Successful completion of a post-secondary education in engineering, computer science, or equivalent, coupled with relevant experience in a senior infrastructure role.
- 10+ years working in a Senior IT infrastructure role.
- 10+ years of security experience focusing on frameworks, audits, and implementing controls in a data-sensitive environment.
- Extensive experience with the implementation of advanced infrastructure technologies such as networking, storage area networks (SAN), collaboration solutions, security controls, cloud services, etc.
- Ability to lead projects and work cohesively in a team environment.
- Familiarity with banking systems (Wealthview/RFS, Ovation, etc.) is an asset.
- IT certifications related to VMWare, Exchange, Windows Server, cloud are an asset.
- Security-related certifications (Security+, CISSP, CEH, etc.) are an asset.
- Ability to work outside of regular business hours, which may include evenings and/or weekends.
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