Director of Clinical Operations
7 hours ago
Location: Abbotsford location
Reporting to: Senior Leadership Team
Job status: Permanent Full-time 1.0 FTE (75 hours bi-weekly)
Compensation: $106,026 - $152,413 in alignment with the Health Employers Association of BC non-contract salary schedule
We strive to create an environment where our staff can thrive, not just survive. At Canuck Place Children's Hospice, we are committed to living our values of care exceeding minimum wage, and we aim to provide a living wage in B.C. This means that regardless of role, our entry-level salary is a minimum of $25.64 per hour, equivalent to $50,000 full-time annually.
About the RoleThe Director, Clinical Operations (Dave Lede House), provides leadership and management of clinical program services provided at Dave Lede House. This role reports to the senior leadership team and is responsible for developing strategies and operational plans that effectively support the delivery of patient care services.
The Director works in partnership with other program and department managers and directors to facilitate an environment of evidence-based care, culturally aware practices, and safety for all those who receive care, work, or volunteer at Dave Lede House. This includes collaborating with clinical leads across both hospice sites and community to ensure integrated, consistent care across settings.
Key Responsibilities- Oversee the delivery of clinical care for DLH in-patient beds to ensure the provision of culturally safe, anti-racist, trauma-informed patient and family-centered, evidence-based best practice for children and families.
- Oversee patient and workplace safety by ongoing monitoring of clinical and operational practices and the work environment to minimize risk of harm. Implement appropriate mitigation and improvement strategies.
- Assume site-wide leadership to promote good interdepartmental collaboration, emergency preparedness, safe work practices, and respond to unforeseen events.
- Follow up on deficiencies in patient care services, patient and workplace safety events, and patient/family complaints and concerns to promote learning and growth and ensure corrective actions taken when required.
- Ensure adherence to applicable legislation and regulation, including facility licensing requirements. Act as named Licensing Manager.
- Collaborate with other clinical program and interdepartmental leads/managers/directors to facilitate seamless, integrated care and service delivery.
- Advise and make recommendations to the senior leadership team and other Canuck Place leaders regarding trends and opportunities that will help to improve quality and mitigate risk for service delivery, workplace, and patient safety, and promote quality pediatric palliative care.
- Engage in consultation at all levels of the organization and with other partners as required, including children and families, to ensure that planned practices are designed to support the maintenance or enhancement of clinical care delivery.
- Provide leadership and support to staff in developing program plans, ensuring consistency with the organization's mandate and strategic direction, in collaboration with other clinical program leads.
- Provide leadership to team members through coaching, guiding, mentoring, and modeling. Encourage dialogue and provide guidance and advice to facilitate resolution to work issues.
- Define an effective workforce plan that ensures the availability of adequate staff within the context of operations demands and environmental and resources constraints.
- Support clinical leaders for the recruitment, hiring, and onboarding of new staff. Assume responsibility for the recruitment, hiring, and onboarding of direct reports.
- In collaboration with clinical nurse leader and/or manager leads and/or supports disability and performance management concerns for direct and indirect reports.
- Provide supervision and direction, including performance assessment and evaluation, and facilitation of professional development for designated reports.
- Identify and manage operating and capital budgets to support in-hospice clinical care.
- Monitor evaluation of existing program and service delivery to ensure effective resource allocation.
- Provide leadership and direction in the identification, selection, evaluation, and acquisition of equipment and maintain a preventative maintenance program to provide a safe environment for children, families, and staff.
- Ensure continuous improvement and redesign for optimizing resources and achieving high-quality safe care.
- Work with program staff to develop, implement, and evaluate clinical service process and outcome measures.
- Promote staff morale, engagement, and empowerment. Demonstrate creative planning for change and innovation.
- Participate in the development, implementation, and evaluation of continuous quality improvements.
- Assume other related responsibilities, as assigned.
A level of education, training, and experience equivalent to a Master's Degree in Health Leadership, Nursing, or a related field.
Ten (10) years of recent related experience in a progressively senior leadership or advanced practice roles.
Eligible for registration with the relevant professional governing body.
QualificationsWhat you bring to the role:
Knowledge of pediatric palliative care.
Proven leadership, managerial, financial management, administrative, and organizational skills.
Proven ability to negotiate and mediate resolutions to complex situations.
Demonstrated ability to lead people, manage change, develop strategy, and execute on plans.
Working knowledge of applicable regulations and legislation.
Demonstrated creative problem-solving, decision-making, and evaluative skills and the ability to provide progressive and innovative approaches to issues.
Ability to work effectively as a change agent.
Proven ability to develop partnerships and work diplomatically and persuasively with a variety of partners.
Ability to communicate effectively both verbally and in writing.
Ability to organize and prioritize work.
Demonstrated ability to plan, set, organize, and accomplish objectives.
Ability to conceptualize, conduct research, analyze, strategize, and plan.
Knowledge and skill to use computer technology and applicable software applications.
You have:
High integrity; creativity; balance, good judgment, and objectivity; high vision and conceptual capabilities; consultative, facilitative, and collaborative; sense of humor.
Excellent time management skills.
Demonstrates flexibility that allows you to work with high-energy, creative people.
Able to thrive and effectively manage priorities in a changing, ambiguous environment.
Please note:
Evidence of Health Canada-approved vaccinations must be provided prior to your first day of work.
Flexibility is necessary, as this position may require occasional weekend and evening work and travel within and outside the Lower Mainland.
-
Clinical Operations Director
1 day ago
Abbotsford, British Columbia, Canada Fraser Health Full timeJob SummaryWe are seeking a highly skilled and experienced Director, Clinical Operations to join our team at Fraser Health. This is a key leadership role that requires a strong understanding of healthcare operations and a proven track record of success in leading complex organizational change initiatives.Key ResponsibilitiesLead strategic and operational...
-
Clinical Operations Director
11 hours ago
Abbotsford, British Columbia, Canada Fraser Health Full timeJob SummaryWe are seeking a highly skilled and experienced Director, Clinical Operations to join our team at Fraser Health. This is a key leadership role that requires a strong understanding of healthcare operations and a proven track record of success in leading complex organizational change initiatives.Key ResponsibilitiesLead strategic and operational...
-
Clinical Operations Director
7 days ago
Abbotsford, British Columbia, Canada Canuck Place Children's Hospice Full timeJob Title: Director, Clinical Operations – Dave Lede HouseLocation: Abbotsford locationReporting to: Senior Leadership TeamJob status: Permanent Full-time 1.0 FTE (75 hours bi-weekly)Compensation: $106,026 - $152,413 in alignment with the Health Employers Association of BC non-contract salary scheduleWe strive to create an environment where our staff can...
-
Clinical Operations Director
7 days ago
Abbotsford, British Columbia, Canada Canuck Place Children's Hospice Full timeJob Title: Director, Clinical Operations – Dave Lede HouseLocation: Abbotsford locationReporting to: Senior Leadership TeamJob status: Permanent Full-time 1.0 FTE (75 hours bi-weekly)Compensation: $106,026 - $152,413 in alignment with the Health Employers Association of BC non-contract salary scheduleWe strive to create an environment where our staff can...
-
Abbotsford, British Columbia, Canada Fraser Health Authority Full timeRelief Full Time – Administrative Assistant, Clinical Operations We are seeking a highly skilled and organized individual to provide administrative support to the Director of Clinical Operations at Abbotsford Regional Hospital and Cancer Centre. Job Description: The successful candidate will provide administrative and secretarial support to the...
-
Director, Clinical Operations
2 weeks ago
Abbotsford, British Columbia, Canada Fraser Health Full timeAbout the RoleFraser Health is seeking a seasoned healthcare leader to fill the position of Director, Clinical Operations. This role will play a critical part in shaping the future of mental health and substance use services in the region.Key ResponsibilitiesLead strategic and operational planning, integration, implementation, and delivery of mental health...
-
Director, Clinical Operations
2 weeks ago
Abbotsford, British Columbia, Canada Fraser Health Full timeAbout the RoleFraser Health is seeking a seasoned healthcare leader to fill the position of Director, Clinical Operations. This role will play a critical part in shaping the future of mental health and substance use services in the region.Key ResponsibilitiesLead strategic and operational planning, integration, implementation, and delivery of mental health...
-
Clinical Operations Director
2 weeks ago
Abbotsford, British Columbia, Canada Fraser Health Full timeAbout the RoleFraser Health is seeking a seasoned healthcare leader to fill the position of Director, Clinical Operations. This role will play a critical part in shaping the future of mental health and substance use services in the region.Key ResponsibilitiesLead strategic and operational planning, integration, implementation, and delivery of mental health...
-
Clinical Operations Director
2 weeks ago
Abbotsford, British Columbia, Canada Fraser Health Full timeAbout the RoleFraser Health is seeking a seasoned healthcare leader to fill the position of Director, Clinical Operations. This role will play a critical part in shaping the future of mental health and substance use services in the region.Key ResponsibilitiesLead strategic and operational planning, integration, implementation, and delivery of mental health...
-
Manager, Clinical Operations
7 days ago
Abbotsford, British Columbia, Canada Fraser Health Authority Full timeJob Title: Relief Full Time – Manager, Clinical Operations & Program Services Job Description: We are seeking a highly skilled and experienced Manager to lead our clinical operations and program services team at Abbotsford Regional Hospital and Cancer Centre. Job Summary: * Manage and provide clinical and operational leadership to a front-line patient...
-
Clinical Operations Manager
7 days ago
Abbotsford, British Columbia, Canada Fraser Health Authority Full timeJob SummaryWe are seeking a highly skilled and experienced Clinical Operations Manager to join our team at Fraser Health Authority. This is an exciting opportunity to lead and manage clinical operations and program services in a dynamic and rapidly growing organization.Key ResponsibilitiesManage resources through budget development, expense review, and...
-
Clinical Operations Manager
7 days ago
Abbotsford, British Columbia, Canada Fraser Health Authority Full timeJob SummaryWe are seeking a highly skilled and experienced Clinical Operations Manager to join our team at Fraser Health Authority. This is an exciting opportunity to lead and manage clinical operations and program services in a dynamic and rapidly growing organization.Key ResponsibilitiesManage resources through budget development, expense review, and...
-
Clinical Operations Manager
7 days ago
Abbotsford, British Columbia, Canada Fraser Health Authority Full timeJob SummaryWe are seeking a highly skilled and experienced Clinical Operations Manager to join our team at Fraser Health Authority. This is an exciting opportunity to lead and manage clinical operations and program services in a dynamic and rapidly growing organization.Key ResponsibilitiesManage resources through budget development, expense review, and...
-
Operations Director
5 days ago
Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full timeTajpur Investments Ltd. is seeking an experienced Operations Director to lead our organizational efforts. The ideal candidate will have a Bachelor's degree and 2 years of experience in a similar role. Key responsibilities include allocating resources, authorizing department establishment, and coordinating regional work. The successful candidate will have...
-
Operations Director
5 days ago
Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full timeTajpur Investments Ltd. is seeking an experienced Operations Director to lead our organizational efforts. The ideal candidate will have a Bachelor's degree and 2 years of experience in a similar role. Key responsibilities include allocating resources, authorizing department establishment, and coordinating regional work. The successful candidate will have...
-
Director of Care
4 days ago
Abbotsford, British Columbia, Canada NelsonKraft and Associates Full timeDirector of Care OpportunityTabor Home Society is seeking a seasoned nursing professional to fill the role of Director of Care. This executive position requires a collaborative leader with a clinical background to oversee all nursing operations and drive quality standards.Key Responsibilities:Develop and implement resident care programsLead and develop...
-
Director of Care
4 days ago
Abbotsford, British Columbia, Canada NelsonKraft and Associates Full timeDirector of Care OpportunityTabor Home Society is seeking a seasoned nursing professional to fill the role of Director of Care. This executive position requires a collaborative leader with a clinical background to oversee all nursing operations and drive quality standards.Key Responsibilities:Develop and implement resident care programsLead and develop...
-
Clinical Nurse Specialist
1 week ago
Abbotsford, British Columbia, Canada Fraser Health Full timeJob SummaryWe are seeking a highly skilled and experienced Clinical Nurse Specialist to join our team at Fraser Health. The successful candidate will be responsible for providing clinical leadership and expertise in the designated clinical area, with a focus on evidence-informed practice.Key ResponsibilitiesProvide clinical leadership and expertise in the...
-
Clinical Nurse Specialist
1 week ago
Abbotsford, British Columbia, Canada Fraser Health Full timeJob SummaryWe are seeking a highly skilled and experienced Clinical Nurse Specialist to join our team at Fraser Health. The successful candidate will be responsible for providing clinical leadership and expertise in the designated clinical area, with a focus on evidence-informed practice.Key ResponsibilitiesProvide clinical leadership and expertise in the...
-
Operations Director
5 hours ago
Abbotsford, British Columbia, Canada 1316619 B.C. Ltd Full timeJob Title: Operations ManagerWe are seeking an experienced Operations Manager to join our team at 2221766 Alberta Ltd. The successful candidate will be responsible for allocating resources, coordinating work, and establishing objectives for the organization.Key Responsibilities:Allocate material, human, and financial resources to implement organizational...
